Customer Service
Resume:
EDUCATION
Austin Community College Round Rock, Texas January 2016 - December 2016
1st Year Drama Major
Stony Point High School Round Rock, Texas August 2011- June 2015
Graduated
EXPERIENCE
Cinemark Round Rock, Texas May 2015 - November 2015
Concessions/Usher
• Sold concession food to customers
• Was current in all the sale promotions to help the customers in their experience
• Handled the cash register for all transactions
• Regularly cleaned the concession stand and theaters
• Took all food and safety precautions
Charlotte Russe Round Rock Premium Outlets November 2015 - August 2016
Sales Associate
• Assisted customers during their shopping experience
• Handled the cash register for all transactions
• Helped open and close the store
• Regularly cleaned the store and help fill the sales floor
• Understood the promotions and made sure the customers knew them as well
Aeropostale Round Rock Premium Outlets September 2016 - February 2017
Sales Associate/Merch Flow
• Assisted customers during their shopping experience
• Was well aware of current promotions to help the customers’ shopping experience
• Mostly handled opening shipment and filling the sales floor
• Regularly back stocked items as needed
IKEA Round Rock, Texas February 2017- November 2017
Customer Service
• Managed cash register for all transactions
• Regularly helped customers with transactions and purchases
• Helped open and close the store
• Helped clean and prep the cash lanes
IKEA Round Rock, Texas November 2017-July 2018
Active Sales
• Assist customers in finding products they need
• Navigate the store and work where help is needed
• Study and acquire product knowledge
• Become aware of current sales and promotions
SKILLS
• Proficient in Microsoft Word and Excel
• Good at handling money and transactions
• Excellent organizational skills
• Intrapersonal communication and relationships
REFERENCES
Sunshine Morgan
Fine Arts Department Chair
Stony Point High School
1801 Tiger Trail Road, Round Rock, TX 78665
Erin Schreck
Fine Arts Department Chair
Stony Point High School
1801 Tiger Trail Road, Round Rock, TX 78665
Hayley Wilson
Assistant Manager
Wilsons Leather
Round Rock Premium Outlets, 4401 N Interstate Hwy 35 #807, Round Rock, TX 78664
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