Information Security Technician

William Knight

*** ***** ******, *********, ** **224 C: 443-***-**** *******.***.******@*****.***

Professional Summary

Enthusiastic IT professional, who enjoys being part of, as well as leading, a successful and productive team. Quick to grasp new concepts and ideas, and develop innovative and creative solutions to problems. Able to work well on my own or with any size team and meet any deadline.

Qualifications

University of Maryland University College - Upper Marlboro, MD

Bachelor of Science: Cyber Security Management & Policy, May 2018 [GPA: 3.11]

Certifications & Technical Skills

Certifications

Security+ (Pending 11/12/18)

Network+ (Pending 11/12/18)

A+

Technical Skills

Familiar with Linux, Windows, Mac OS

Public speaking/ Presentations

SDLC

POS Systems

Expericence Summary

Networking

Thoroughly knowledgeable in TCP/IP with the capability to configure, manage and troubleshoot IT networks.

Hardware & Software

Profecient in installing, upgrading, repairing, configuring, troubleshooting, optimizing and performing preventative maintainance on basic personal computer hardware and operating systems.

Proficient with servicing desktops, laptops, tablets and printer hardware.

Familiar with managing tickets queues, providing updates, and closing tickets in a timely manner.

IT Policy, Plans and Programs

Knowledgeable in IT security best practices, able to evaluate and select policy-based solutions to support information security governance requirements.

Capable of developing and implementing security plans which include procedures and processes to support security policy requirements.

Employment History

Field Technician, Daly Computers Inc., Rosedale, MD 2018 - Present

Full Time Sudent, UMUC, Upper Marlboro, MD 2016 - 2018

Special Forces Weapon Sgt, US Army, Fort Lewis, WA 2006 – 2015

References Upon Request

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