Engineer Office
Resume:
TRACY WIENECKE
*************@*****.***
OBJECTIVE
To find a rewarding career with a reputable telecom company and to further my skills and knowledge in the industry.
CLEARANCES
Secret Clearance
Top Secret Clearance
SCI
FBI Clearance
Responsible, Self-Managed, Coachable, Cooperative and Knowledgeable.
EXPERIENCE
AVAYA (FORMERLY LUCENT TECHNOLOGIES)
5/1997-12/2017
Customer System Engineer, Senior CSE. Worked closely with the customer contact; resolved issues; troubleshooting; moves, adds and changes for all AVAYA products. Installation of AVAYA Partner System, IP Office up to AURA R6. Repaired wiring and jacks, ran wire as needed. AVAYA PBX system repairs and installation. Termination and routing of various cabling including COAX/1694A, Cat5, Cat6 and Fiber. Early years as Wire Technician, including blueprint reading and install wiring and termination points maintaining outside plant and systems. Troubleshooting of all home/business networks, video, and voice services. Installation of internet and voice systems.
Home Office/Company Vehicle
A&K SERVICES
1994-1997
Regional Route Technician servicing large corporate clients. Minor electrical repairs and monthly maintenance. Responsible for Company vehicle, route reporting and self-managed.
EDUCATION AND CERTIFICATIONS
AVAYA CERTIFICATION
AVAYA IP OFFICE SME
VM WARE CERTIFICATION
MICROSOFT A+
Overlea High School
1978-1981
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