Resume

Sign in

Customer Service Security Officer

Location:
Flint, Michigan, United States
Posted:
September 28, 2018

Contact this candidate

Resume:

Tamara Faith Sumpter

**** ********* ** *****, ** 48507 810-***-****/810-***-**** ac67um@r.postjobfree.com

CRIMINAL JUSTICE /SOCIAL WORK / CUSTOMER SERVICE

SUMMARY OF QUALIFICATIONS

Ten years of commended performance in social / case worker positions Motivational Skills Conflict Resolution Skilled in problem solving, relationship building (patient/family members), Input/output documentation Review of clients' barriers Report and petition writing Record additional documentation as needed Confirm appropriateness of family living / family advocate, team decision making, substance abuse test clients, ability to work independently, knowledge of community resources, and I have my chuffers and CCW licenses.

TRANSFERABLE SKILLS

Focused Detail Oriented Agreeable, good natured, personable, compassionate, and friendly Learn Efficiently Methodical Flexible Productive Organized Initiative Good Judgement Time Management Career Oriented Proficient in Microsoft Office

EXPERIENCE

State of Michigan DHHS Assistant Payments worker

03/2017 to present (Full-Time)

Process applications timely and accurately to determine benefits for client.

Interview clients to collect information, and enter data in computer.

Received "Employee of the Month" award.

Scan, fax, and copy documents

State of Michigan DHHS Child Protective Services

09/2010 to 03/2017 Full-Time)

Received several Job performance evaluation raises.

Trained/mentored some new employees.

Conduct home visits.

Monitor family visits, and the families progress in participation in referred services.

Produce treatment/service plans to reduce the family’s barriers

Write petitions and reports that sometimes involved court interactions / proceedings.

Received employee of the month May of 2011 from my supervisor

Wolverine Human Services, Bueno Vista, Michigan Lead Counselor / Family worker

09/2007 to 07/2009 (Full-Time)

Within the 2 yrs. employed here I was promoted twice

Report and case contact writing while keeping monthly compliance of caseload

Supervise a team of 4 employees

Maintain control and counsel peers within my specified unit

Field work / monitor family visits

Genesee Job Corps, Flint, Michigan Safety / Security Officer

07/2004 to 11/2006 (Full-Time/Unemployment Benefits)

Provided administrative duties.

Maintain a daily log of campus interactions

Positive interaction / counseling with youth 16-24 yrs. Of age.

EDUCATION & TRAINING

Double Bachelor’s degree, CRJ / SOC University of Michigan-Flint, May 2002

CERTIFICATES & LICENSES

Chauffer’s License I can operate 9 passenger vans



Contact this candidate