Tamara Faith Sumpter
CRIMINAL JUSTICE /SOCIAL WORK / CUSTOMER SERVICE
SUMMARY OF QUALIFICATIONS
Ten years of commended performance in social / case worker positions Motivational Skills Conflict Resolution Skilled in problem solving, relationship building (patient/family members), Input/output documentation Review of clients' barriers Report and petition writing Record additional documentation as needed Confirm appropriateness of family living / family advocate, team decision making, substance abuse test clients, ability to work independently, knowledge of community resources, and I have my chuffers and CCW licenses.
Focused Detail Oriented Agreeable, good natured, personable, compassionate, and friendly Learn Efficiently Methodical Flexible Productive Organized Initiative Good Judgement Time Management Career Oriented Proficient in Microsoft Office
State of Michigan DHHS Assistant Payments worker
03/2017 to present (Full-Time)
Process applications timely and accurately to determine benefits for client.
Interview clients to collect information, and enter data in computer.
Received "Employee of the Month" award.
Scan, fax, and copy documents
State of Michigan DHHS Child Protective Services
09/2010 to 03/2017 Full-Time)
Received several Job performance evaluation raises.
Trained/mentored some new employees.
Conduct home visits.
Monitor family visits, and the families progress in participation in referred services.
Produce treatment/service plans to reduce the family’s barriers
Write petitions and reports that sometimes involved court interactions / proceedings.
Received employee of the month May of 2011 from my supervisor
Wolverine Human Services, Bueno Vista, Michigan Lead Counselor / Family worker
09/2007 to 07/2009 (Full-Time)
Within the 2 yrs. employed here I was promoted twice
Report and case contact writing while keeping monthly compliance of caseload
Supervise a team of 4 employees
Maintain control and counsel peers within my specified unit
Field work / monitor family visits
Genesee Job Corps, Flint, Michigan Safety / Security Officer
07/2004 to 11/2006 (Full-Time/Unemployment Benefits)
Provided administrative duties.
Maintain a daily log of campus interactions
Positive interaction / counseling with youth 16-24 yrs. Of age.
EDUCATION & TRAINING
Double Bachelor’s degree, CRJ / SOC University of Michigan-Flint, May 2002
CERTIFICATES & LICENSES
Chauffer’s License I can operate 9 passenger vans