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Customer Service Sales Representative

Aurora, CO
September 28, 2018

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Elaheh E. Jamshidi

**** *. ****** *** **** # *** Aurora, CO 80017 303-***-****



To obtain a position that will take advantage of my experience and offer an opportunity for growth

Extremely reliable and dependable with very strong work ethic

Works well as part of a team, yet capable of working alone and unsupervised in high pressure situations

Excellent leadership skills with the ability to manage conflict and make difficult decisions

Detail oriented with excellent customer service skills

Strong ability with numbers and demonstrated cash handling skills


2014-May 2018 Rugby Holdings Denver, CO

Office Administrator

Invoicing vendor purchases, including direct purchases, and handling supplies

Maintaining all truck logs, sales representative reports, customer logs, and transactions

Handling of all deposits and petty cash

Managing all communications with home office

2003–2014 Wurth Louis and Company Denver, CO

Inside Sales

Provided and maintained truck logs, inventory levels, special orders, and outside logistics reports

Supported outside sales team

Provided outstanding customer service and worked to resolve customer complaints

1999-2010 Sam's Club Denver, CO

Front End Manager

Maintained daily activities through computer entry and communicated operating procedures to fellow employees

Scheduled projects and monitored workloads based upon an individual’s knowledge and experience and simultaneously budgeted and tracked sales

Maintained training schedules to ensure proper advancement of employees

1990-1999 Target Denver, CO

Cash Office Lead And Asset Protection

Processed all cash, credit/debit cards and checks in a top ten ranked store in US

Pre Count Teller Daily Cash: counted and reconciled all cash drawers as scheduled

Prepared store deposits for collection by courier and scheduled cash needed to maintain store operations

1989-1990 Ecumenical Refugee Services Denver, CO


Assisted refugees as required

Prepared and maintained documentation

Answered multiline phone system, routing calls to the correct resource while learning English


1997 Metropolitan State College Denver, CO

B.A., Computer Science and Child psychology

References available upon request

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