Administrative Assistant Customer Service
Resume:
Jessica Astudillo
**** ******* ***** ** ****.****@*****.***
Orlando, Florida, 32829 321-***-****
Objectives
An Executive Administrative Assistant with years of extensive experience in providing clerical support to senior executives. Excellent organizational skills with hands-on technical knowledge. Superior memory, detail oriented and strong work ethic. Highly qualified to obtain a position within a growing company that will challenge me and allow me to utilize my skills and education.
Experience
Executive Administrative Assistant/Statistic Analyst Coordinator 2006 – Present
Westgate Resorts Orlando, FL
Responsilities:
Compile and review all information for anti-rescission reports and responsible for overseeing the Closing Officer Anti Rescission Programs for all of the Deeding departments company wide.
Verified all reports that are entered daily/weekly/monthly into statistical database.
Entered statistical data into Microsoft Excel database and MR system.
Supervised a small group of employees and ensure those department goals were met.
Delegate responsibilities to employees to meet company’s expectations
Assist in training new Closing Officer and Director on how to use anti rescission programs
Handle Payroll for closing officers and assist administrative manager with other administrative duties.
Education
Working on my A.A. Degree in Computer Science 2012
Valencia Community College Orlando, FL
High School Diploma 2007
Colonial High School Orlando, FL
Language
Bilingual leader that can performs well in multi-national environments. Speak fluent Spanish.
Qualifications & Skills
Ability to adapt quickly to challenging and changing environments
Ability to follow instructions and make decisions with no supervision
Excellent customer services skills and can work independently with little or no supervision
Computer skills: Microsoft word, Power Point & Excel
Goal oriented and capable of meeting company quotas
Developed ability to work in a fast-paced atmosphere
Proficiencies
Planning and Scheduling, Written Communication, Customer Service, Interdepartmental Coordination, Internet Research, Purchasing.
Reference
Charity MacRae
Administrative Manager for Owner Relations & Retention
Deeding Dept/ Owner Relations/Contract Processing
Westgate Resorts
8680 Commodity Circle
Orlando, FL, 32819
407-***-**** mobile
**************@*********.***
Lisa J. Augspurger
Bush & Augspurger, P.A.
411 East Jackson Street
Orlando, Florida 32801
407-***-**** mobile
***@************.***
Elena Salem
Child Advocate
Orange County Children's Advocacy Center
601 West Michigan Street, MP 347
Orlando, FL 32805
407-***-**** extension 2177
407-***-**** mobile
*****.*****@*************.***
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