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Administrative Assistant Mortgage

Location:
Miami, Florida, United States
Salary:
$ 30,000
Posted:
September 28, 2018

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Resume:

Maria Smith

***** ** ** *

Street, Apt *-B • Miami, Florida 33172 • 305-***-**** • m ac67s2@r.postjobfree.com To continue a professional career with an opportunity for advancement in a fast-paced environment EXPERIENCE

Max Value Insurance Group, R SCR-Certified (Reg. C/S Representative)/Administrative Assistant M iami, Florida Duties 04/2011 - 02/2016

● Keep records of customer interactions and transaction, recording details of inquiries, complaints, and comments, as well as actions taken.

● Resolve customer’s service and billing complaints.

● Check to ensure that appropriate changes were made to resolve customer’s issues.

● Providing information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person.

● Performing day-to-day administrative tasks such as maintaining customer information files and processing paperwork.

● Giving full attention to what customers are saying and taking time to understand their point of view. Get Financial Services, S enior Mortgage Loan Processor M iami, Florida Duties 0 5/2006 - 03/2011

● Loan processing for conforming conv., FHA/Streamlines, VA, and BC loan type.

● Interviewed borrowers, pre-qualified borrowers, and reviewed loan applications.

● Responsible for all processing pipeline monthly reports.

● Quality control.

● Processed and closed mortgage loans for the following mortgage companies: o Finance Mortgage of America

o East Coast Mortgage

o New Horizons Capital Group

o Principle Mortgage Investors

o Executive Funding

o Affordable Mortgage Company

Finance Mortgage of America, L oan Processor

Miami, Florida

Duties 0 2/2001 - 04/2006

● Loan processing for conforming conv., FHA/Streamlines, VA, and BC loan type.

● Interviewed borrowers, pre-qualified borrowers, and reviewed loan applications.

● Responsible for all processing pipeline monthly reports.

● Quality control.

● Processed and closed mortgage loans

Martinez Chiropractic Center, F ront Office Clerk Miami, Florida Duties 0 1/2000 - 01/2001

● Check-in and out patients.

● A/R and A/P Cycle

● Scheduling, answering phones, filing patient information, stock examining rooms, and taking inventory.

● Insurance verification for Auto Accidents, HMO, PPO, Commercial, and Workers compensation.

● Diagnostic scheduling

● Checking vitals.

Financial Research Services, L oan Processor Miami, Florida Duties 01/1991 - 11/1999

● Loan processing for conforming conv., FHA/Streamlines, VA, and BC loan type.

● Interviewed borrowers, pre-qualified borrowers, and reviewed loan applications.

● Responsible for all processing pipeline monthly reports.

● Quality control.

● Processed and closed mortgage loans

1

Maria Smith

10700 NW 7t h

Street, Apt 4-B • Miami, Florida 33172 • 305-***-**** • m ac67s2@r.postjobfree.com EDUCATION

Miami Aerospace Academy High School Miami, Florida

● High School Diploma A ug. 1981 – June. 1985

Universal Business Institute M iami, Florida

● Certificate program Lotus 123

1989

Gold Coast Mortgage School M iami, Florida

SKILLS

● Calyx, Genesis Mortgage program, QuickBooks, Microsoft Word, Switchboard phone lines, Land cost Inventory, Clerical/Filing, multitasking, detail oriented, data entry, bilingual English/Spanish 2



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