Service Technician Microsoft Office

James Douglas Jr.

**** * ****** *** *******, IL *0623 773-***-**** ***********@*****.***

Career Goal: Computer Service Technician

A reliable, quality-focused individual looking to secure a professional computer service position in a company where I can continue to develop and enhance my hands-on skills, and knowledge in the computer tech field. Computer Service Technician Skills

Install/Uninstall

Software

Microsoft Office

Certifications

Configuring

Networks

Great

Communication

Skills

Event Planning

Install/Replace

Computer Hardware

(RAM)

Troubleshooting

Networks

Analytical

Detail Oriented

Team Leader

Reliable

Flexible

Computer Setup/Breakdown

Varied Computer Software

Experience

Professional

Strong Positive Phone Adequacy

IC3 Certification

Data Entry

Experience

February 27, 2018- Present

Computer Service Technician

Chicago Paul Simon Job Corps

3348 S Kedzie Ave, Chicago Il 60623

Trained and Certified in MSO and obtained IC3 Certification

Proven Microsoft Office Skills such as Word and Outlook

Exceeded the ability to uninstall and reinstall hardware and software

Along with the ability to setup, breakdown and repair computers

Trade Supervisor; assisting new students with orientation

Focused on fixing computer related difficulties

May 3, 2018- June 14, 2018

Administrative Intern/ Project Coordinator

Congressman Danny K. Davis

2815 West 5th Avenue Chicago, Illinois 60612

Aided Director of Congressman with different projects and events such as, The National Art Competition for High School Students, The Fathers’ Day Reconnection Visit, and The Educators Recognition Luncheon.

Assisted with administrative work; filing, organizing, phone calls, data entry etc.

Welcomed visitors at the location, and made sure their needs were met.

Contacted community members/participants to follow yup and give them information about our programs.

Tasks included but were not limited to, making flyers, rewriting necessary documents. Education

Paul Simon Chicago Job Corps Center Chicago, IL February 2018 – November 2018

CompTIA A+ Certification

CompTIA IT Fundamentals+ Certification

Microsoft Word and Power Point Certification

IC3 Digital Literacy Certification

Microsoft Digital Literacy Certification

Rend Lake College Ina, IL August 2013 – May 2015

Student Athlete

Carbondale Community High Carbondale, IL August 2009 – May 2013

Student Athlete

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