Shante Lee Bailey
Self-starting, meticulous, and quick learning individual with an excellent record of strong precision and strong written and verbal communication skills. Proficient at handling multiple projects well and completely under high-pressure deadlines.
University of New Haven- West Haven, Connecticut – August 2018
Master of Science in Environmental Engineering
Tuskegee University- Tuskegee, Alabama - May 2010
Bachelor of Science in Chemical Engineering
Chemical Engineering Honor Society- Omega Chi Epsilon Tuskegee University 2007-2010
Curvature, College Park, Georgia August 2014-Present
Senior Logistics Analyst
Researching computer problem descriptions to determine warranty coverage
Procuring parts and whole units from vendors
Exercise responsibility for accurate and timely performance of all activities
Reverse logistics processing return shipments from customers to multiple vendors including reconciling claims and invoice discrepancies
Publish weekly RMA activity and inventory reports
Prepare monthly reports on Reverse Logistics performance measures per agreed upon performance indicators
Work on strategies to minimize operation costs and increase performance indicators
Create training course material for help desk / train new employees on job duties
Wendy's Restaurant, Hampton, Georgia August 2011-August 2014
Effectively managed and led 14 employees and displayed interpersonal skills both with customers and other members of staff.
Completed multiple tasks in a fast paced environment while directing and leading staff with their daily tasks and required training.
Ensured the facility was compliant to the federal, state, and local laws.
Assisted in the development and execution of sales building plans which increased sales by six percent.
Facilitated implementation of standard operating procedure of the company
Maintained excellent customer satisfaction at all times
Ensured implementation of the company's policies in regards to proper food handling and preparation
Created and maintained an engaging environment and culture for employees.
Developed and led several effective huddles to communicate goals and boost morale.
Handled various managerial issues in order to assist the General Manager
Pratt and Whitney - East Hartford, Connecticut June 2005-August 2008
Chemical Engineer, Inroads Intern
Prepared chemical solutions for experimentation; prepared epoxy samples for micro analysis
Performed hot corrosion analysis; and testing of chemicals on alloys.
Proficient in different polishing techniques
Updated and maintained Validation Group Documentation Records
Created databases that compared experimentation results
Microsoft Office, Outlook, Navision, SharePoint