Machine Operator Customer Service
Resume:
Sherry Strickland
Douglasville, GA *****
******.**********@*****.***
Work Experience
Upscale Security Officer
G4S Secure Solutions
August 2018 to present
Performing detailed security patrols to designated areas (by foot or Rover)
Watching for irregular or unusual conditions that may create security concerns or safety hazards
Sounding alarms/calling police or fire department in case of fire or presence of unauthorized persons
Warning violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Permitting authorized persons to enter property and monitor entrances and exits
Monitoring associates entering/leaving property to protect client against theft of company property and ensuring that authorized removal of property is conducted within appropriate client requirements
Investigating/Preparing reports on accidents, incidents, and suspicious activities
Providing assistance to customers, employees and visitors in a courteous and professional manner
Verifying/Documenting All Truckers, Security Seals, & Trailer #s of inbound and outbound freight
Remittance Processor
Fiserv
July 2016 to July 2018
Retaining Clients by Meeting ALL processing deadlines per client
Processing all retail and wholesale lockbox transactions for the Banks as directed (INCLUDING/EXCLUDING specific processing instructions per client).
Maintaining Up-To-Date knowledge of HiPPA regulations & facility policies and procedures in regards to release of information (including in-house, encrypting emails, etc. to maintain proper security measures throughout communication within Fiserv company)
Navigating multiple computer systems, applications, and utilizing search tools to find and regard detailed information per client
Balancing up to 50 Client Payments (per batch) into account to be payable by deadlines
Microsoft Word, Outlook
Incorporating changes in Service Requests to Client Processing Instructions
Properly "Set Up" Bankable Items for Processing into Client Accounts
Processing Bankable Items into appropriate Payable Accounts
Validating payments to correct payee Names, correct Lockbox numbers
Efficiently Identifying/Removing all stale/post-dated checks (per client considering item to be ("Unbankable") while being production-oriented
Pulling Foreign Items from batches "To-Be-Processed".
300+ correctly processed checks per hour.
Processing Checks to be sent back to clients due to being "Unbankable", answering and attending to the emails and reprocessing and/or supplying the supporting documents (ex: invoice numbers, corresponding documents, etc.)
Noting, Organizing, and abiding by all Special Mail out Instructions for Go Back Items
Inspector
Diversified Sourcing Solutions
June 2015 to April 2016
Team Oriented Projects
Training New Hires On Routines for Specific Roles Within Tasks
Analyzing Data and Incorporating info into Individualized Client Orders
Analyzing &Pinpointing/Solving Complex Issues/Initial point of defect regarding parts being
Malfunctioned during Multi-Step process of Manufacturing Kia, Corvette, Nissan, & Mercedes Parts
Inspect parts for defects, repair defected parts, loading parts into shipping racks
Incorporating "5S ready" work area [sort, set-in-order, shine, standardize, sustain]
Working efficiently while incorporating accurate documentation of products shipped to next team, scrapped, etc.
Packer
Quality Tech
January 2014 to May 2015
Quality checking bags and packaging for defective products, loading pallets
Machine Operator
Tydonebrooks
January 2014 to February 2014
Trouble Shooting, Production, Quality Control, Detail-Oriented Inspection
Cashier
Mcdonalds
January 2008 to June 2010
customer service, cash drawer management, multi-tasking, team-oriented atmosphere
Education
Some college
Skills
Data Entry
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