•Leading cloud and enterprise protection project testing for Microsoft.
•Driving and monitoring end to end project schedule for enterprise protection and tracking and reporting status to Microsoft.
•Software testing experience for new features released on Microsoft Universal store platform.
•Professional experience with enterprise network link provisioning.
•Owned and drove network capacity planning and bandwidth upgradation.
•Troubleshooting customer reported network issues and driving resolution for the same.
•Monitoring health of enterprise SDH network rings.
Leading Cloud and Enterprise protection project for Microsoft Pactera Technologies June 2018 – Present
oGathered requirements from Microsoft product group for test scenarios.
oResponsible for creating plan and work items and assigning tasks to team members in Pactera.
oDriving overall execution of the project to make sure it is meeting Microsoft requirements and schedule.
oScheduling meetings and representing Pactera team in weekly status meetings with Microsoft FTEs to present overall project status and future plans.
oMembers of team are reporting work item status back to me and are consulting me if they are getting blocked to deliver work items.
oMonitoring and reviewing work done by team members and creating consolidated and crisp status to report back to Microsoft management.
oRunning queries in Microsoft proprietary tools to upload and edit test results.
oFamiliarity and basic understanding with Microsoft Azure portal.
Software Tester for Microsoft Universal Store project Pactera Technologies May 2018 – June 2018
oResponsible for creating test plan for new product released on Microsoft Universal Store platform.
oDid user acceptance testing for newly released features.
oValidated test scenarios by running test scripts to make sure the product quality has not regressed.
oFound 10+ P0 bugs during feature validation and filed them using VSTS/TFS.
Network Capacity Planning Engineer Reliance Communications Jan 2008 – Jan 2010
oPreparing transmissions plans and bandwidth upgrade for new and existing customers.
oMigrating circuits to augment capacity of a link via. STM1 to STM4 rings.
oBandwidth upgrade management from STM4 to STM16 at all BTS locations.
oHandling re-provisioning requests for capacity exhausted sites to fix network congestion.
oIP address assignment to OME equipments.
oRing Bearer creation on Citrix Clarity OSS.
Deputy Engineer Reliance Communications Dec 2006 – Dec 2007
•End to end ownership to take care of constraints and congestion in the DLC Network of Reliance which involves planning and implementation of strategies to eradicate the Constraints & Congestion in the Network.
•Capacity planning and network configuration to provide services like BTS, DLC, DCN, POI, L3VPN, DIA, leased lines
•Network traffic control management using NetMan
•Provisioning of circuits, VC3 for BTS, POI, DLC and leased line Customers.
•Bandwidth grooming and aggregation planning on the optical fiber network for all types of services provided.
•Handled 50+ support tickets to resolve network issues per day.
•Bachelor of Engineering (BE) in Electronics and Telecommunications Mumbai University, Mumbai, India – June 2005
•Diploma in Digital Electronics, Mumbai University, Mumbai University - June 2002
•Knowledge of networking equipments: Routers and Switches
•Networking configuration management, DNS, DHCP, IP address allotment, Gateway.
•Routing Protocols: OSPF, EIGRP, IGRP, RIP and RIPv2, BGP, MPLS
•Excellent understanding of OSI Model, TCP/IP protocol suite
•IP addressing and subnetting, DHCP, DNS
•Handling day to day SLA’s, servicing and troubleshooting support tickets on Citrix
•Tools: Clarity, Nortel preside, PNMS
•Powershell and Linux basics