Phone 209-***-**** * E-mail email@example.com
Seeking a position in Customer Relations which offers personal and professional growth.
2004-2006 Western International University
AS Degree in Business Arts
GPA 3.75 & 2005-2006 Dean’s List
Published Author Self-published CA 2015-2017
Writer/Editor Cupid’s Chance on Amazon
Insight Global Customer Service/Sales CA 8/18-9/18
Road show for Resa Wearables that lasted for 10 days. I provided customer service as a sales ambassador.
Simpson Family Home Health Provider CA 2007-2013
Administered medications as directed
Ran errands and took to doctor appointments.
Restoration Hardware Team Lead CA 2006-2007
Started employment as a Call Center
Representative and was quickly promoted to Team Lead
Provided escalation support from Tier 1 reps
Trained and coached other representatives and Provided reports to management
OfficeMax Desktop Publisher/Customer Service CA/TN 2004-2006
Assisted customers with designing business cards and other correspondence, including stationery, cards and invitations
Cozi’s Pizza and Subs Assistant Manager TN 2001 - 2003
Assistant Manager in a fast paced pizza and sub restaurant
Tracked and reported inventory
Provided data entry support
Processed payroll and Scheduled employee shifts
Dell Computers Customer Care Representative TN 1998 - 2001
Assisted customers with account issues via the phone
Provided minimal technical support before escalating
Researched customer issues and reported back as needed
Provided data entry into database
10-Key, Adobe Photoshop, MS Office, Excel, PowerPoint, Word, MS Publisher, Paintshop Pro, Typing 65 wpm.