Field Service Technician

QUALIFICATIONS PROFILE

Analytical, results-oriented, and performance-focused professional with comprehensive experience in technical operations, electronic system testing, and equipment installation and configuration. Adept at leading, developing, and implementing technology-enabled solutions; complemented with organizational aptitudes to effectively manage priorities and tasks within competitive and fast-paced settings. Currently hold Secret Security Clearance Level.

CORE COMPETENCIES

Technical Process and System Improvement

Strategic Planning and Analysis

Fiber Optics and Cabling Management

Technical and Business Operations

Cross-functional Leadership and Collaboration

Regulatory Compliance and Standards

RELEVANT EXPERIENCE

Sierra Nevada Corporation – Location

Field Service Representative 2017–Present

Efficiently operate and maintain intelligence, surveillance and recognizance (ISR) systems for the company in conjunction with the United States Air Force.

Conduct in-depth inspections and complete all required paperwork.

Observe strict compliance with all communications security.

Field Service Technician 2017–Present

Performed maintenance, inspection, and repair of equipment with the United States Air Force to ensure compliance to set-forth regulations.

Promptly respond to clients’ concerns through problem assessment and corrections.

Document all customer interaction, issue addressing, and customer target reporting.

Administer mission system operations, while developing existing new versions of software code and deploying new software releases.

Coordinate with software engineers in validating and prioritizing a complete set of user and system requirements.

United States Navy – Location

Electronics Technician (Petty Officer 2nd Class) 2015–Present

Demonstrate expertise in diagnosing and repairing surface search, air search, and navigation RADAR.

Utilized technical manuals in facilitating maintenance and repair to communications and RADAR systems and performing test and repair equipment, including multi-meters, oscilloscopes, signal generators, and soldering irons.

OTHER EXPERIENCE

Ouray Hot Springs – Location

Shift Manager 2014–2015

Role 2013–2014

EDUCATION

Bachelor of Science in Information Technology, In Progress (Expected Completion Date: Year)

Colorado State University, Global Campus – Greenwood Village, CO

PROFESSIONAL DEVELOPMENT

United States Navy Boot Camp § United States Navy Electronics Technician A-School

Certificate of Training in Divemaster (PADI)

TECHNICAL ACUMEN

L3 § Mercury § Sierra Nevada Corp § Harris and DARPA Systems

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