An outstanding proficient communicator who effectively collaborates to achieve the business objectives.
Able to conduct administrative and clerical tasks in a fast-paced environment.
Well versed in supplying customers related to information provision and inquiries.
OCTOBER 2015-JANUARY 2017
Provided great customer service.
Delivering food & drinks to the guests.
Ensured our guests had an exceptional dining experience. May 2015-July 2014
Housekeeper/ Kathy’s Helping Hand
Straightened up bedrooms & living rooms\
Sweep & Mop & Vacuum
Change linens on the beds
July 2012-Jan 2014
Caregiver/William & Janis Hosler
Planned and prepared meals.
Exchanged in physical and mental exercises.
Assist with bathing, dressing and grooming.
Provided Medications when needed.
FEBRUARY 1998-APRIL 2005
CUSTOMER SERVICE/PALM COAST DATA
I answered product and service questions; suggesting information about the services our company provided. I would open customer accounts and update any account information if needed. I would credit or adjust any account that needed some service. I handled a lot of irate customers due to the fact they did not get their order. My goal was to make sure they customer on the other was always 100 % satisfied at the end of every call. EDUCATION
BACHELOR’S IN PSYCHOLOGY, SAINT LEO UNIVERSITY
I currently have 3.6 GPA, I have 2 years remaining in college. I am currently researching on how to comprehend behavior. Through my counseling and psychology experimentation, I have learned to promote safety, understanding and good mental health
● Typing: 100 wpm
● MS Word
● Internet Research
● Inventory Management
● MS PowerPoint
● Telephone Manners
● Office Coordination
● Customer Service
Implemented and monitored programs as directed by the management, and make sure tasks were completed. Generated memos, emails as well as reports when needed. I assumed responsibility for any office equipment such as fax machines, phones, computers etc. that needed repair. Maintained office materials by keeping inventory and what the office had and ordered what was needed. Answered any questions and requests for information. I answered calls and assumed other receptionist tasks when needed.