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Sales Customer Service

Philadelphia, TN, 37846
September 27, 2018

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Ashley Renee Kile

*** **** ****

Philadelphia, TN 37846


OBJECTIVE: An interesting position with a growing company EXPERIENCE:

Midlab Incorporated Athens, TN

Labeler 8-22-2016 to Present

Amazon Fulfilment Center Charleston TN 37310

Packer 4/28/2016 to 07/01/2016

y Served as Packer for Amazon Fullfilment Center.


y Responsible for packing packages in a fast pace so customers would recieve their packages on time.

y I had to keep a 100% Rate, which was how fast you pack each package. Day and Zimmermann/Seqouyah Nuclear Plant Soddy Daisy TN, 37379 Fatigue Coordinator 11-2-2015 to 12-5-2015

y Supervised alll craft employees work hours, to make sure they follow the Fatigue Rule and do not go over 72 hours a week.

Day and Zimmermann/Watts Bar Nuclear Plant Spring City, TN 37381 Fatigue Coordinator/Pay Roll 7-20-2015 to 10-28-2015 y Supervised all craft employees work hours, to make sure they follow the Fatigue Rule and do not go over 72 hours a week.

y Entered Time sheets for staff and craft employees. y Gave out checks on pay day if not direct deposit. Day and Zimmermann/ Watts Bar Nuclear Spring City TN Site Admistrative for Maintanence and Project Controls 5-18-2015 to 7-17-2015 y Performed general office duties such as ordering supplies, maintaining records management systems and performing basic bookkeeping work. y Filed and retrieved corporate documents, records and reports. y Coordinated and directed office services, such as records and budget preparation, personnel and housekeeping, in order to aid executives. y Interpreted administrative and operating policies and procedures for employees.

y Greeted visitors and determined whether they should be given access to specific individuals.

Ashley Renee Kile Page 2

y Attended meetings in order to record minutes.

y Compiled, transcribed and distributed minutes of meetings. y Responded to written and telephone requests for the site manager and PMP. Day and Zimmermann/Seqouyah Nuclear Plant Soddy Daisy,TN 37379 Fatigue Coordinator 3-27-2015 to 5-8-2015

Supervised all craft employees work hours to make sure they follow the Fatigue Rule and do not go over 72 hours a week.

Sun Technical Corp./Watts Bar Nuclear Plant Spring City, TN 37381 Electrical Training Coordinator 10-14-2014 to 2-12-2015 y Developed alternative training methods when expected improvements were not seen.

y Evaluated training materials prepared by instructors, such as outlines, text, and handouts.

y Coordinated recruitment and placement of training program participants. y Attended meetings and seminars to obtain information for use in training programs, and to inform management of training program status. y Monitored, evaluated and recorded training activities and program effectiveness.

y Offered specific training programs to help workers maintain and improve job skills.

y Selected and assigned instructors to conduct training. Sun Technical Corp./Watts Bar Nuclear Plant Spring City, TN 37381 In-Proccessing/Human Resources 9-10-2012 to 10-14-2015 y Back Ground Checks.

y Proctored the MMPI Psycological Testing.

y Compiled and prepared reports and documents pertaining to personnel activities.

y Interviewed job applicants to obtain and verify information used to screen and evaluate them.

y Informed job applicants of their acceptance and rejection of employment. y Arranged for in-house and external training activities. y Recorded data for each employee, including such information as addresses, weekly earnings, absences, amount of sales and production, supervisory reports on performance, and dates of and reasons for terminations. y Requested information from law enforcement officials, previous employers, and other references in order to determine applicants' employment acceptability.

y Processed and reviewed employment applications in order to evaluate Ashley Renee Kile Page 3

qualifications and eligibility of applicants.

y Prepared badges, passes and identification cards, and performed other security-related duties.

y Examined employee files to answer inquiries and provided information for personnel actions.

y Explained company personnel policies, benefits, and procedures to employees and job applicants.

y Responsible for to determine reliability and trust worthyness to get unescorted access in a Nuclear Plant.

Ten Mile Grocery Ten Mile TN

Shift Manager 7-1-2010 to 9-8-2012

y Trained and managed new employees and achieved significant improvements in their productivity.

y Reviewed inventory and sales records to prepare reports for management and budget departments.

y Managed employees, scheduled work hours, and resolved conflicts.. y Inventoried stock and reordered when inventory dropped to a specified level. y Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

y Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

y Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers. y Assigned employees to specific duties.

y Monitored sales activities to ensure that customers received satisfactory service and quality goods.

The Home Depot Lenoir City TN

Head Cashier 3-7-2006 to 4-1-2008

y Issued receipts, refunds, credits, and change due to customers. y Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately.

y Trained and managed new employees and achieved significant improvements in their productivity.

y Calculated total payments received during a time period, and reconciled this with total sales.

y Received payment by cash, check, credit cards, vouchers, and automatic debits.

y Resolved customer complaints.

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y Maintained clean and orderly checkout areas.

y Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change. y Requested information and assistance using paging systems. y Answered customers' questions, and provided information on procedures and policies.

y Sold tickets and other items to customers.

y Greeted customers entering establishments.

y Computed and recorded totals of transactions.

y Cashed checks for customers.

y Processed merchandise returns and exchanges.

y Sorted, counted, and wrapped currency and coins. Foothills Home Improvement Chattanooga TN

Secretary 6-2-2003 to 3-1-2006

y Arranged conferences, meetings and travel reservations for office personnel. y Coordinated conferences and meetings.

y Located and attached appropriate files to incoming correspondence requiring replies.

y Greeted visitors and callers, handled their inquiries, and directed them to the appropriate persons according to their needs.

y Answered telephones and gave information to callers, took messages and transferred calls to appropriate individuals.

y Operated office equipment such as fax machines, copiers and phone systems, and used computers for spreadsheet, word processing, database management and other applications.

y Maintained scheduling and event calendars.

y Scheduled and confirmed appointments for clients, customers, and supervisors.

EDUCATION: Midway High School Kingston TN

High School Diploma 2002


y Carla Fisher- 423-***-****

y Jannette Harrington - 419-***-****

Ashley Renee Kile Page 5

y Pam Flynn - 423-***-****

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