Neeraj Nelson

Mission Viejo, CA ***** 949-***-****

ac67dq@r.postjobfree.com

IT Professional

Analytical, highly adaptable professional with extensive experience developing, deploying and evaluating systems aimed at improving quality and efficiency. Skilled in aligning end-user needs with long-term resolutions to complex IT challenges. Track record of success. Skilled troubleshooter continually focused on identifying, isolating and resolving technical issues. Strong knowledge and comfort within Microsoft-based server environments, along with all peripheral processes. Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

•Project Management

•IT Storage Solutions

•Strategy & Execution

•Test Development & Execution

•Innovative IT Initiatives

•Troubleshooting / Resolution

•Process Redesign

•Client Relations

•End-user Training

Technical Proficiencies

Protocols:

TCP, IP, NetBEUI, IPX, SPX, AppleTalk, SNMP, BGP4, EIGRP, OSPF, RIP II, IGRP, IGMP, HSRP, MPLS, and DVMRP.

Operating Systems / Software:

Visio, Lotus Notes, Microsoft Office, Remedy, Novell, NT4.0, Windows XP, 2000, 2003, 2008, 2012, Windows 7, 8, 10, Oracle, SQL, SMS, Tivoli, Compaq’s CIM, Peregrine, Novadigm, Radia, Veritas backup, CatOS, WebOS, Pearl Script, Bourne Shell, etc.

Hardware:

Compaq Proliant series servers, HP servers, IBM Netfinity servers, Dell servers, Gateway servers, AST servers, Nortel Bay switches, Intel switches, Dlink switches, 3COM super stacks, core builders, Cisco 1600, 2500, 2600, 3000, 4000, and 7000 Routers and Cisco 1900, 2900, 3500, 5000, 5500, and 6500 Switches, Nortel Bay Network routers and switches, Terminal/Modem, Servers, Bridges, 10/100/1000 MB Ethernet, L2, L3 Switching, Firewall, Asynchronous/Synchronous multiplexers, DSU/CSU’s T1/T3 muxes, wiring infrastructure standards and design.

Professional Experience

St. Joseph Hospital System Mar. 2017 – Current

Senior Architect/Network Engineer

Supported three data centers located in Anaheim, Las Vegas, Texas.

Architect Cisco Wireless Solution from ground up for new construction hospital and clinics. Used Netscout Air-magnet WiFi Analyzer Pro, Survey Pro, and Spectrum XT to survey sites to estimate wireless access points needed and troubleshot connectivity issues. Created heat map for new and existing Access Points for enterprise wide wireless refresh project. Created SSID for 2.4 and 5.0 GHz Channels.

Maintained Cisco Appliance using Cisco Prime Infrastructure 3.2, Added Location MAP, and Appliances.

Maintained Cisco Access Points 3702i (2000+), Cisco Wireless Controllers 5508, Cisco ACS 5.8 and ICS (8+).

Installed Cisco Meraki cloud managed wireless.

Installed, trouble shoot, and maintained Google Glass wireless in hospitals.

Maintained Cisco switches Nexus 9K, 7K, Fabric interconnect, Cisco Catalyst 6500, Cisco Catalyst 3650, 4500, 3750, 3560, 3550, 2960. Cisco routers 3945, 2900, 1941, and 800 series. Cisco ASA 5550, Cisco Meraki cloud managed wireless. Configure many Cisco Meraki MX100, MX65, and MX32 Appliances.

Used SIEM (security information and event management) to remediate problems.

Administrated Check Point R77.20, Dell SonicWALL Super Massive-E10800, Palo Alto PA-7050, Cisco ASA-5550 firewalls.

Attended weekly meetings for new client requirement of business needs, Design change etc.

Maintained wide area network covering west to east coast, USA.

Used CA Technologies network management tools to monitor and remediate wide area network problems.

Used wire shark software to capture packets for troubleshooting.

Used Salesforce service software for event and incident management and change control.

Maintained Citrix systems Load balancer NetScaler 11.1, storefront, XenApp Servers Certificates.

Configured and troubleshoot SNMP Protocol.

Performed Administration and Deployment of CUCM 11.5, Unity Connection, Upgrade Cisco Unified Attendant Console.

Project consisted of more than 25,000 end points, 20+ CUCM Clusters, 15+ Cisco Unity Connection Clusters and 5 ICM instances

Worked on design and implementation of Dial-plan for Inbound and Outbound calls in CUCM Clusters

Alignment health Care Dec. 2016 – Feb. 2017

Senior Architect/Network Engineer

Maintained Cisco Nexus 9000, OS version 6.1, Fabric Interconnects, Cisco Catalyst 6500 OS version 15.2, Cisco Catalyst 3650, Cisco ASA 5512 Version 9.6, Cisco ASDM version 7.4, Cisco Meraki cloud managed wireless. Configure many Cisco Meraki MX64 Cloud Managed Security Appliances and send them out in the field for installation.

Led 6 engineers team with day to day operation and new infrastructure. Created VPN tunnel using Cisco appliance across the USA.

Maintained storage units using Cisco UCS manager Version 3.1.

Maintained Nimble CS300, AF3000 flash drive storage units connected to Cisco appliance.

Attended weekly meetings for new client requirement of business needs, Design change etc.

Maintained wide area network covering west to east coast, USA.

Configured Solar wind 12.0.1 and Network configuration manager 7.5.1 to monitor entire network.

Passed exams to work into Health insurance related services. Achieved two certificates here.

Maintained multiple ISP providing internet service across the USA. Used BGP, MPLS, and HSRP protocols. Technology Virtual Port Channel, 10 Giga Bit SFT link.

I used wire shark software to capture packets for troubleshooting.

Configured separate VLAN for Data and Voice over IP. Same port to use for phones and PC saving extra port on the switches.

Configured and troubleshoot SNMP Protocol.

Performed Administration and Deployment of CUCM 11.5, Unity Connection, Upgrade Cisco Unified Attendant Console.

Worked on design and implementation of Dial-plan for Inbound and Outbound calls in CUCM Clusters

CHECK CASH Dec. 2010 – Nov. 2016

Senior Architect/Network Engineer

Developed and implemented rules and maintained CHECKPOINT Firewalls maintain security architecture of the network.

Led and facilitated conference calls with clients and other departments, as well as department meetings.

Configured Cisco Wireless LAN Controllers, Wireless Communication Servers, and VMware using Virtualization technologies.

Resolved all issues notified by clients and dealers in an efficient and productive manner.

Configured and troubleshoot SNMP Protocol.

Installed and supported Cisco Meraki cloud managed wireless.

Designed and deployed networks using dynamic routing protocol (EIGRP, OSPF and BGP).

Created site to site VPN using MPLS protocol.

Created and documented network diagrams and procedures.

Configured VSS on multiple Catalyst 6509 series.

IPSec VPN tunnel over public network.

Performed IOS upgrades on various models of IP Internetworking layer 2/3 switches

Collaborated with vendors in an effort to install new fiber infrastructure for Campus Local Area Network

Performed version 12.2 IOS upgrades for 3750 stacked switches and 3550 stacked switches

Performed daily management, configuration and implementation of Cisco 4507 and 6509 Layer 2/3 switches

Used solar wind and Wireshark tools for network performance and troubleshooting.

Upgraded network to comply PCI rules and regulations.

Performed Administration and Deployment of CUCM 11.5, Unity Connection, Upgrade Cisco Unified Attendant Console.

Worked on design and implementation of Dial-plan for Inbound and Outbound calls in CUCM Clusters

JAMILAH GARDEN Jan. 2006 – Dec. 2010

Senior Architect/Network Engineer

Developed and implemented rules and maintained CHECKPOINT and CISCO PIX Firewalls to maintain security architecture of the network.

Led and facilitated conference calls with clients and other departments, as well as department meetings.

Configured Cisco Wireless LAN Controllers, Wireless Communication Servers, VMware using Virtualization technologies, and VoIP using SIP communication protocols.

Resolved all issues notified by clients and dealers in an efficient and productive manner.

Monitored networks and connectivity using Solar Wind Software.

Maintained and managed Cisco security, Cisco 2900 – 6500 series PoE switches, Cisco routers and gigabit switches, internet bandwidth usage, and the access list for different ports and IP addresses.

Configured and troubleshoot SNMP Protocol.

Restored and/or upgraded Cisco hardware using telnet and other application tools for local and remote configuration and troubleshooting resulting in time and cost savings

Performed daily function of Cisco equipment lifecycle: receiving, part identification, testing, RMA, upgrade, configure, storage, and deployment.

configured for compliance review of corporate Cisco firewalls, switches and routers to meet company security and PCI standards/policies

Responsible for Monitoring and proactively response to prevent network related issues, and future network expansion needs.

Responsible to plan, manage, and execute networks and servers technology migrations with no impact to company operations.

Resolve complex networking related issues & outages

Responsible to manage and deliver multiple projects within expected due dates, ensuring to keep all parties involve informed of progress /obstacle.

Education and Certifications

Bachelor of Science in Computer Science, California State University, Long Beach, CA, 1991

Bachelor of Science in Electrical Engineering, Alpha Polytechnic, Bombay, India, 1979

Bachelor of Arts in Economics, Jiwaji University, Gwalior, India, 1975

Microsoft Certified Systems Engineer Windows 2000 (MCSE)

Microsoft Certified Systems Engineer NT 4.0 (MCSE)

Microsoft Certified Professional + Internet (MCP+I)

Microsoft Certified Professional (MCP)

Certified Novell Administrator (CNA)

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional (CCNP)

Nortel Networks Certified Support Expert (NNCSE)

Checkpoint Certified Systems Engineer (CCSE)

Checkpoint Certified Systems Administrator (CCSA)

Citrix Certified Administrator (CCA)

Additional Experience

Pugster Inc, IT MANAGER/ SENIOR SYSTEMS ENGINEER

St. Jude Medical Center (St. Joseph Health Systems), SENIOR CARE REDESIGN SYSTEMS ENGINEER

Southern California Edition Electric Supply Company, IT PROFESSIONAL

Rockwell Collins (Air Show), LAN/WAN, SYSTEMS INTEGRATION AND SECURITY ENGINEER

Unocal, WAN SECURITY, AND SYSTEMS INTEGRATION ENGINEER

Defense Supply Center Richmond, SENIOR SECURITY SYSTEMS ARCHITECT AND INTEGRATION ENGINEER

Pacific Mutual Insurance Delta Dental, SENIOR SYSTEMS SECURITY NETWORK ENGINEER

Caltrans, State of California Gov., SENIOR SYSTEMS NETWORK ENGINEER

Hon Development Co., SENIOR SYSTEMS NETWORK ENGINEER

Unisys, SENIOR SYSTEMS NETWORK ENGINEER

Technology Integration Group, SENIOR SYSTEMS NETWORK ENGINEER

Orange County Register, SENIOR SYSTEMS NETWORK ENGINEER

Printnation, SENIOR NETWORK DESIGN ENGINEER

Varitek Inc., SENIOR NETWORK DESIGN ENGINEER

LanMark, NETWORK ENGINEER, AND PROJECT MANAGER

Staminet Inc., NETWORK ENGINEER AND PROJECT MANAGER

Alpha Micro Systems, SYSTEMS ANALYST

Universal Systems Inc., SENIOR NETWORK DESIGN ENGINEER

Subscriber Computing Inc., NETWORK ENGINEER AND DATABASE ADMINISTRATOR

Data Works, NETWORK ENGINEER, AND DATABASE ADMINISTRATOR

Javelin Systems, NETWORK ENGINEER, AND DATABASE ADMINISTRATOR

Pacific Mutual Insurance, NETWORK ENGINEER

TRW, NETWORK ENGINEER, AND DATABASE ADMINISTRATOR

Tylan General, NETWORK ENGINEER AND DATABASE ADMINISTRATOR

Ernst and Young, NETWORK ENGINEER

AST Research Inc., NETWORK ENGINEER

Autobytel, NETWORK ENGINEER, AND DATABASE ADMINISTRATOR

B/E Aerospace, SERVICE ENGINEER

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