858-***-**** - a email@example.com
Actionlink, San Diego - Sony Specialist
August 2013 - July 2018
● Troubleshot store displays including televisions, headphones, cameras, speakers, mobile phones, and laptops.
● Performed functionality checks on displays prior to stores opening to provide efficient work days
● Conducted inventory counts in order to compile a spreadsheet of available inventory for stores which help communicate to management about low stock items.
● Created weekly spreadsheets to help assess productivity and strategize sales techniques to meet short and long term budgets.
Cox Communications, San Diego - Retail Sales Representative June 2013 - August 2013
● Collaborated in workshops, special events, and product demonstrations to drive third party loyalty and product knowledge for business growth.
● Provided support to other sales agents to ensure optimal customer service.
● Ensured sales floor were clean and visually appealing by laser-lining products.
● Designed visual aids to provide a clear understanding about promotions and services offered. Best Buy, San Diego - Mobile Sales Associate
April 2012 - April 2013
● Organized Mobile workshops for customers to help demonstrate how to use their new Android or iOS device.
● Worked alongside with the computer department to provide connectivity options for customers.
● Arranged technical support for all customers with issues in regards to their mobile devices.
● Assisted with consultations to help design home internet solutions. SKILLS
Software Skills: P roficient with Windows XP, Vista, 7, 8/8.1, 10 and Mac OSX, Strong understanding of
Google services, such as Google docs, drive, and
sites, Experience in troubleshooting Android and
Hardware Skills: B uilding and setting up of
laptops and desktop computers. Knowledgeable
in troubleshooting printers and home networks.
Certifications: C urrently in the process of
obtaining CompTia A+ Certification.
Miramar City College, San Diego - Bachelor
August 2011 - Present
Pursuing a Bachelor of Science in Business Administration-Marketing.