Lake Hiawatha, NJ **034
Summary of Qualifications
Committed and motivated Receptionist with exceptional customer service and decision making skills with Two years of Medical Administration
Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Chubb Institute, Parsippany NJ
Studied Medical Administration
County College of Morris, Randolph
Majored in Office systems
Parsippany High School, Parsippany, NJ
Solix, Parsippany, NJ 2011
daily organization of mail to enter details of financial information of low income families
phones faxing and filing
Earth Color Parsippany, NJ 2007-09
daily greeting of visitors typing faxing phones and filing
Eye care 20/20 East Hanover, NJ 2007
Daily patient testing,, filing and phones setting/canceling appointments
gathering patient info
Belle Construction Fairfield NJ 2006-07
filing, answering phones and transferring to the appropriate person
Opening sorting and distributing incoming correspondence, including faxes and email, Create and modify documents such as invoices, reports, memos, letters using word processing, spreadsheet, database and/or other presentation software such as Microsoft Office,
Madison Internal Medicine, Morristown, NJ 2004-2006
Daily patient check in, scheduling /cancelling
Patients’ phones referrals insurance verification
Maintaining medical records.
Directed patient flow during practice hours, minimizing patient wait time.
State Farm, Parsippany, NJ 2002-2003
Daily phones filing faxing
verification of car insurance accident claims and payment
Salary requirements are: no less than $10/hr
Knowledge & Skills: data entry 60WPM Microsoft Suite and Outlook