Customer Service Sales

CURRICULAM VITAE

KOUSHIK BASAK

CAREER OBJECTIVE -

Seeking a challenging and responsible position at entry level to enhance my management skills. PROFILE SUMMARY -

- A muldrewtitalented and dynamic person having degree in English literature.

- Expert in listening and resolving problems.

- Expert in working pressure situations.

- Proficient in delivering high quality result.

PERSONALITY TRAITS -

- Ability to work accurately and pay attention to details.

- Capable of grasping new concepts quickly.

- Accurate and precise in all projects and assignments,

- Analytical and problem solver.

ACADEMIA -

Name of the

Examination

Board/University School/College Year Percentage Division Madhyamik W.B.B.S.E. Deshabandhu

Vidyapith

2006 84.5% 1st

H.S. W.B.C.H.S.E. Hare School 2008 72% 1st

B.A. C.U. Sir Gurudas

Mahavidyalaya

2012 49.5%

WORK EXPERIENCE :

COMPANY NAME: VODAFONE INDIA

DESIGNATION: CUSTOMER SERVICE OFFICER

DEPARTMENT: CUSTOMER SERVICE DESK

DURATION: 01/04/2015 TO 31/01/2016

JOB RESPONSIBILITY:

HANDLING CUSTOMER SERVICE

RESOLVING CUSTOMER QUERIES EFFICIENTLY

IN HOUSE SALES AT MINI STORE

COMPANY NAME: ECONSHIP MARINE PVT. LTD

DESIGNATION: SALES EXECUTIVE

DEPARTMENT: SALES

DURATION: 01/02/2016 TO 30/04/2017

JOB RESPONSIBILITY:

DEALING IN EXPORT AND IMPORT DOCUMENTATION

HANDLING MONTHLY SALES

DAILY VISITING CUSTOMER AND COLD CALLING ON A REGULAR BASIS

WEEKLY REPORT TO TEAM LEADER

ACHIEVING MONTHLY SALES TARGET

PROFICIENCY IN ONLINE DATABASE

COMPANY NAME: SEAWAYS SHIPPING & LOGISTICS LIMITED DESIGNATION: DOCUMENTATION EXECUTIVE

DEPARTMENT: DOCUMENTATION

JOB RESPONSIBILITY:

DEALING IN EXPORT AND IMPORT DOCUMENTATION

PREPARATION OF EGM & IGM

QUOTATION PREPARING FOR OPERATION/LOGISTICS

VISITING CONTAINER DEPOT WEEKLY

DURATION: 15/05/2017 TO TILL DATE

COMPUTER KNOWLEDGE -

- Well versed with Microsoft Office

- Computer & Internet Applications.

PERSONAL DETAILS

NAME : Koushik Basak

MOBILE : 801-***-****

E-MAIL : *********@*****.***

FATHER’S NAME : Sri Sankar Lal Basak

DATE OF BIRTH : 28.04.1991

NATIONALITY : Indian

HOBBIES : Reading story books, Listening to music

LANGUAGES KNOWN : English, Hindi, Bengali.

PERSONAL STRENGTH :

I believe that as an employee I can adapt to any situation and am capable of handling responsibilities.

DECLARATION:

I declare that the above facts given by me are true to the best of my knowledge and belief. Place : Kolkata Date :

Signature:

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