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Customer Service Personal Assistant

Location:
Plattsburgh, NY
Salary:
40,000-45,000
Posted:
September 29, 2018

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Resume:

** ****** *****, ***********, ** *****

+1-347-***-**** **********@*****.***

Nora M. Ruggeri

OBJECTIVE: I have the education, creativity, talent, and drive to become an excellent ESL teacher.

EDUCATION

December 2010 Nyack College Nyack, NY

B.A. Cross-Cultural Studies /TESOL Certificate

June 2005 Beekmantown Central School West Chazy, NY

Regents Diploma

Prüvit Promoter, Prüvit USA & ASIA

As a Prüvit Promoter I'm able to help people reach their full potential with Prüvit and KETO/OS KETO MAX. It brings me great joy to see people experience the same health and wellness I have experienced with Prüvit. I have an amazing opportunity to work with our Asia team and to lead my own USA team as well.

VVIP FT at Wall Street English, Beijing, China

April 2015-April 2018

Teaching a variety of students customized English classes using the Wall Street methodology. Teaching students at various locations throughout Beijing.

FT at Wall Street English, Beijing, China

April 2015-April 2018

Teaching a variety of students using Wall Street methodology. Also teaching IELTS classes.

ESL Teacher at New Channel Education Beijing, China

March 2014- March 2015

Teaching English Express classes to college aged students and adults. As well as TOEFL and IELTS classes.

ESL Teacher and Assistant to the Vice President at New Channel Education Hefei, China

March 2013-March 2014

Teaching conversational English, as well as test preparation for the IELTS and TOEFL exams to college aged students and adults. Writing standard rubrics for teacher evaluations. Evaluating teachers, as well as doing occasional teacher trainings.

ESL Teacher at EF English First Hefei, China

September 2012-March 2013

Teaching ESL to a variety of age groups, Developing curriculum and lessons to effectively teach standards of the English language.

Pertinent Course Work: History of The English Language, Nature of Language, TESOL Language Arts, TESOL Methods and Materials, Second Language Acquisition, Grammar & Phonology, and TESOL Practicum.

2006 Missions and ESL in Kosovo

2009 Fine Arts Class in Venice

INTERNSHIP:

Catholic Charities, Dorchester, MA

July 2010

ESL Teacher

- Three week Practicum in The Haitian Multi Service Center of Dorchester, MA.

-Created curriculum with co-teacher Alice Nelson

-Taught lessons I created.

-Prepared an intensive thematic unit on interview skills and the interview process.

-Co-taught two morning English as a Second Language classes levels 1 &2

-Helped to co-teach a math class geared for English learners

LANGUAGES

-Fairly fluent in Spanish. Conversational in Italian.

-Currently learning Arabic and Mandarin.

REFERENCES UPON REQUEST

Addendum

June 08-August 2012

-Front End Cashier/ Supervisor Price Chopper Plattsburgh, NY

-Customer Service:

-Customer Service/register

-Cover breaks-other cashiers-baggers

-Supervisor codes-check approval etc.

-Food Service:

-Food Service/Coffee Shop-1 Year

-Food Prep/Serving

-Coffee Shop-Coffee, drinks, & Bagel prep)

February 2010-May 2010

- Pantry/Food Prep Chef Bravo Cucina Italiana

-Prepare/Serve

-Soups, Salads, desserts, & appetizers

-Line cook support

-Cleaning/Closing procedures

September 08-May 09 Nyack College Chorale Vice President/Personal Assistant

Vice President and

Personal Assistant to Joel Jameson

- Personal Assistant to Joel Jameson-College Chorale Director

-Coordinator College Chorale Library

-Performance Readiness, Support for Director and all Chorale members.

May 07- September 08 Nyack College Bookstore/Barnes and Noble Nyack, NY

-Cashier/Bookseller

-Customer Service/Register

-Merchandising/Restocking

-College Store Text Book Buy Back

-Inventory



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