Engineer Manager

**+ years of extensive experience in IT Industry as project manager, scrum master, QA lead. Significant experience in Quality Assurance (QA) for Applications, Hardware, Devices, Infrastructure and Data/BI. Expertise in application of systematic test tools and processes to deliver reliable/high quality applications, storage, cloud, open stack and data management products

oInfrastructure/Hardware /Systems QA:

Strategy, Design and Testing of Cloud Stack/Products

Scalability and Performance testing for Open Stack, Virtualization, Storage, Networking Products

oApplications QA: In Healthcare, Banking, Finance, Payroll Domains and Data/BI/Reports QA

Worked with Digital, Oracle, Hewlett Packard (HP), Cognizant, ADP, E*TRADE, Boston Diagnostics on complex testing projects in a global delivery model. Part of 60+ successful projects go live.

oWorked in global delivery environment with engineers across multiple geos to coordinate and deliver on aggressive time lines and high quality standards.

oPerformed/Lead the complete test life cycle across the business process, functionality, requirements, scenarios, test planning, test case designs, test scripting/execution and defect management process.

oExperience in the areas of Software Testing end to end, GUI, Functional, Data Validation, System Testing and Regression, User Acceptance testing (UAT) and Performance testing & Web Services testing for Client Server and web applications.

oStrong Knowledge on the phases of Software Development Life Cycle (SDLC) Methodology, Agile (Agile & Scrum) and Software Test life cycle (STLC), Waterfall, V model

Roles and Responsibilities:

oWith very hands on QA skills, have played Technical lead /Program Manager roles responsible for implementing, developing and maintaining quality system policies in product and service organizations

oCapability to apply wide technical and practical skills to manage and execute white-box, API and black-box tests and to evaluate needs for software designing, development, and validations.

oAdapted best software QA methodologies and standard software development practices to design and construct test suites and build test environments including population of test databases

oResponsible for generating new strategies and plans for improving quality of the product

oConsulting with product owners, program managers, development engineers in resolution of problems

Bachelor degree in Electronics and Communications Engineering /Post Graduate Degree in Marketing Management

Certified Scrum Master in May 2010 and Certified Product Owner in June 2017 by Scrum Alliance

Design patent filed in April 2015: “A method to optimize the Infrastructure Usage in Cloud Environment”

August 2015 – Till Date QA Lead – Boston Heart Diagnostics, Framingham, MA

Project: HDL Map, Estradiol, Cobas, PDA,Heartmatters,Xpand Test,PLAC, Autogeneration of reports,LifeStyle Programs released to customers of Boston Heart

As part of Boston Heart Application Development Team focused on the implementation and validation of the new tests qualification related to cardiovascular diseases. Some of the major release which I have been part of the team is the HDL Map release which is a patented lab testing done exclusively at the Boston Heart Lab.

As a QA lead for the releases ensured that product is on Track to meet the quality standards defined in the Business Requirements and ensured that the release is done on time with minimal/zero defects uncovered post release.

Liaised with product managers and business sponsors across all departments to create software validation plans and use cases for solutions, which increased efficiency, productivity and customer engagement in alignment with company goals.

Validated the API using tools like Postman, Fiddler.

Lead the software QA team across multiple release and products innovation evaluating the strategy of automation and software solutions, driving growth, reducing the test cycle and improved productivity.

Manage the integration between Lab Information System and internal applications including TIQ (Test in Question) manager, BI data synchronization, websites, and personalized reporting, creating real time analysis improving on company response time and productivity.

Responsible for QA validation of business intelligence (BI) solution tool, defining analytics strategy, incremental data synchronization and deploying central reporting.

As a member of the Agile Leadership Committee, I helped improve the overall software development process and transform the organization from Waterfall to Agile.

April 2013- August 2015 Technical Program Manager & QA Lead – Hewlett Packard Software Operations (HP)

Project: HP Pulsar WPST QA for Cloud System 8.0/8.1/8.5 Release

HP Pulsar WPST QA Team focused on the Scale/Stress/Performance/Continuous Hours of Operations for Cloud Product release for 8.0/8.1/8.5. Product is qualified on KVM /ESX environment. The project focused on simulating the customer acceptance testing and qualifies the product based on customer based user scenarios.

As a QA lead for Scale Testing for Pulsar 8.0 release ensured that product is on Track to meet the Quality standards defined for Scale Testing. Analysis of the Scale setup on ESX & KVM.

Responsible for understanding the software and/or hardware design specifications and product requirements and participate in design reviews to make recommendations for product quality and testability

Participate in technical discussions and review of the product documents and test Plans. Mentoring the Team members on the Product and conducting trainings.

Assessing the risks foreseen for the team and working on the defect analysis to come up with the defect metrics such as defect leakage to present to the senior management.

Responsible for the presenting the QA dashboard for the senior management and extended team in the other parts of geography.

Responsible for the qualification of the qualification of features like Monitoring –Using Icinga Framework, Kibana, HA for the cloud system appliance

Jan 2010- April 2013 Senior Specialist Engineer– Hewlett Packard Software Operations (HP)

Project: HP Virtual Machine Management Pack (HPVMM)

HP Virtual Machine Management Pack (VMM) adds virtual machine management capability within HP Systems Insight Manager (HP SIM) 5.2 or later. The Virtual Machine Management Pack provides the following benefits:

Integration with the HP SIM console to manage the virtual machine environment

Simplified deployment and operation of virtual machines with Hyper -V, VMware, and HP integrated CitrixXen Server Reduced cost and complexity in server consolidation projects

Provides tracking, monitoring, and controls functions for organizing an effective virtualized environment.

Provides best-in-class management capability across most virtualization software platforms and industry standard servers.

Played the role of a Scrum master for the deliverables of 6.2 /6.3/7.0 release and ensured that product is are on track meeting Quality deliverables.

Liaise with development team for Product Features, Requirement analysis, Defect prioritization etc.

Worked with the Extended team of Mphasis (12 member) as a co-coordinator and ensured the adoption of agile model in product releases Performing customer scenarios reproduction, performance related scenarios, Analysis of the CHO setup on Hyper-V and ESX.

Coordinating with the test partners for issues Review of the product documents, Test Plans.

Mentoring the Team members on the Product and conducted trainings.

Product demo to customers and Presales team for VMM and HPIO.

Participation in Lab Initiatives of setting up Vmfarm a virtual test bed for T&D requirement, Setup of Instant Recovery Continuous Hours of Operation (CHO) setup in the Lab.

Ensuring the defect leakage /code coverage is improved release over release.

Team Formation & resource ramp up. Building relationship with project stakeholders

May 2009- Jan 2010 Specialist Engineer– Hewlett Packard Software Operations (HP)

Project Maya – A data center tool enables management of resources in your network efficiently.

It is designed for heterogeneous environments, which can include HP-UX, Linux, Solaris, OVMS, Tru64, Windows Operating systems, and Virtual machines hosted on VMware or Hyper V and on HPVM.

Maya enables you to allocate resources to users in the network dynamically, save

configurations for future use, and manage the power consumption of resources.

It facilitates the integration of known server virtualization technologies and other open source tools.

oOperating Systems: OVMS, Windows

oEnvironment: HTML, Tomcat, Windows

Lead the QA team Installation, configuration and setting up the Maya server, SIM server, IUX controller, RDP server

Performing testing of the systems in the Data center including the virtual machines from Maya.

Functionality testing of discovering, reserving & power management operation of the resources, Imaging on the HPUX resource.

Feb 2007- May 2009 Specialist Engineer– Hewlett Packard Software Operations (HP)

Project: Replication Solutions Manager (RSM) RSM is a layered application that utilizes a powerfully simple Graphical User Interface which helps the users to create, manage and configure both local replication using the Business Copy (BC) product and remote replication using the Continuous Access (CA) product and works with the HP EVA arrays. In short, RSM is the integration of two sub products BC and CA.

RSM architecture, has two components called Server and Host Agent (HA). RSM Server communicates with the EVA through the under layered products. Server communicates with the HA to perform Host specific jobs, such as mounting, volume group related functionalities etc.

RSM Server is supported on Windows and HP-UX. RSM HA is supported on Windows, Linux, AIX, HP-UX, Solaris, Tru64, and OVMS.

oOperating Systems: OVMS Windows SAN Arrays: HP EVA GL, XL, LE, Test Director

As a Performance QA engineer responsible for Installation, configuration and setting up the Hardware, Test Bed and SAN.

Performing benchmarking testing for Host agent on OVMS platform & on windows.

Analyze storage product behavior Review of the product documents

Involved in Field Engagement activities to the customers in Japan by publishing white papers on the RSM & EVA support for Oracle database.

Instrumental in hardware reduction up to 50 % in the ATC setup activity needed for presenting demo to the customers.

Involved in optimization of the test cases needed for reducing the time to test and deliver the product to the market meeting the quality standards

Aug 2005- Feb 2007 QA Lead – Cognizant/E*TRADE

Project: QA for online trading applications namely Genie-Customer Representative interface, Serena-Customer Interface, Accounts, BOPS ( Broker Operations), Active Trading, ET Pro for special customers, CMA (Cash Management Applications), Options Link etc. Environment: Windows, Unix, IE, Netscape, Oracle, Sybase, Test Director

Lead a team of 3 testers and involved with the daily status call updates of Project activity to the onsite coordinator. Involved in the preparation of Test Cases, Test Plans, and Defect Metrics & Defect Density Charts. Involved in Peer reviews of the Test Cases and Test Plans Mentoring of lateral joiners to the Team.

Presented White Paper on “Techniques of Good Test Case Design” to Tech-Forum-2006

Presented White Paper on “Taguchi Method of orthogonal testing “to Cognizant Testing Services Forum.

Involved in Organizational Activities like recruitment for Laterals and Training the fresher’s

May 2004- Aug 2005 Senior Software Engineer– Hewlett Packard India (HP)

Project: HP Instant Support Tool HP Instant Support Tool is a Web-based diagnostic and resolution services. Instant Support tool is a wide-range array of online support solutions and it offers an exclusive combine of Web troubleshooting software and hardware diagnostics.

It automates and increases the resolution of computing problems. This tool allows you to activate system diagnostics in an instant and your computer, printer or tape storage device will be analyzed. It will display a possible solution and diagnostic results. This tool has the ability to activate Active Chat to grant access to online communication.

HPIS professional has the capability to remotely gather key system information from another terminal. This will allow user to remotely run diagnostic utility as well as the active chat feature.

oEnvironment: HTML, JavaScript, Java, JSP, Servlets, FMA, Tomcat, Apache, Motive 4.12, VSS Under Windows

As a QA engineer, I was Involved in the preparation of Test Cases and Plans.

Involved in code review and reproduction and analysis of the CR’s.

Preparation of Quality Plan, Defect Prevention Plan, Casual Analysis, Test Logs, Test Reports and Resolution Doc.

Conducting SQA and CM audit every month and preparation of SQA and CM audit reports.

May 2002- May 2004 Senior Software Engineer– Hewlett Packard India (HP)

Project: SWIFT Message Standards Releases (ST400) Interface software had been designed to help financial institutions to communicate with counterparts through Swift’s secure, global telecommunications Network.

Main functions of ST400 include Incoming/outgoing message processing; Message routing, Message inquiry functions etc. Security is integrated in this interface software. A range of measures safeguards the security and integrity of the system. ST400 5.3.6, 5.3.5, 5.3.4 and 5.3.3 are the standards releases to the SWIFT customers for the financial year 2005.

The ST400 product on VMS used for Financial Transactions between the worldwide banks connected to the SWIFT network. Incorporation of SWIFT message standards 2005 in an interface product ST400

oDevelopment Environment: C, BASIC, BLISS, CMS, Alpha OpenVMS 6.2, 7.3-1 and VAX OpenVMS 6.2, 7.3

As QA engineer, Unit, System Integration and Acceptance Testing Maintaining and Enhancing ST400. Correction Sets kits of ST400.

Modified V-Test Scripts used for carrying out the Regression Testing

Worked on Impact Analysis, Development code review and reproduction and analysis of the CR’s.

June 2000- Feb 2002 Software Engineer– Hewlett Packard India (HP)

Project: Oracle 8i and Oracle Apps 11i Certification: This project involved porting and maintenance of Oracle 8i products in VMS operating system. The source code was pulled using Clear Case which is the SCCS (Source Code Control System), merging the code for VMS (Virtual Memory System) specific changes, fixing of compilation issues, build and testing of the product using Oratst-Utilities. Patchset Release of 8i (8162,8171,8173) on Open VMS 7.3 was done. Providing support for Oracle-Apps on VMS.

The VMS Applications Support Group aims at fixing bugs, doing back ports and providing patches for Oracle Applications on Open VMS and fixing ARUs (Automated Release Update).

The ARU system automates the process of defining, requesting, and building patches to products in all releases of Oracle Applications.

Development Environment: VMS, 7.x, Unix (Solaris), C, VAX C, DECnet, Clearcase, Oracle products (RDBMS, Precompilers, Network), Debugging RDBMS Server.Oratst Utilities.

Roles and Responsibilities: - Carried out Regression Testing for RDBMS Product Server Debugging for fixing some critical issues.

Server debugging for fixing some of the critical issues. Was responsible for fixing bugs in the Precompiles and RDBMS products.

Report activity for all port specific Oracle Applications bugs filed on Open VMS.

Monitoring and fixing the ARU’s on Open VMS Platform.

Responsible for certification of Oracle Apps 10.7 against RDBMS version 8.1.7.1

Responsible for certification of Oracle Apps 11.5.4 against RDBMS version 8.1.7.1

Responsible for certification of Oracle Apps 11.0.3 with D2K patchset

Mar 2000- June 2000 Trainee Engineer– Comat Technologies Private Limited

As trainee engineer was involved in the alpha and beta testing of portal site www.meranet.com which was developed for leading management institute in India

Key Accomplishments/Awards

Received “Most Valuable Player” in Banking Stream award from Cognizant for the “Profile Migration” Project on November 2006 –Client E*Trade Financial USA

Design patent filed in August 2015 : “SELECTING HARDWARE COMBINATION”

Received e-award for the exceptional Quality in terms of qualifying the Scalability of the HP Cloud System 8.0 release.

Received e-award for qualifying the Monitoring feature – Icinga which was developed for Cloud System 8.5 release.

Published a disclosure on the topic 2010 “A Data center optimization Technique/method using the Hardware leverage rule and Orthogonal Arrays”

Presented a paper on “SMART TAGUCHI “(process improvement methodologies to support quality) at annual HP technical conference.

Received Lab Award in 2011 from the HP Lab director for playing key role in Hyper-v in the Insight –Software 7.0 release.

Received Whole Hearted Award –Jan 2016 for being instrumental in the release of HDL Map Project from the CEO of Boston Heart Diagnostics

Pacemaker award –Q3 2016 for contribution for the Heartmatters Project.

Area

Skills

Software

C,C#.Net, SQL Server 2014,LIS ( Sea Coast), Postman, Jmeter,Confluence,Zeenyx, JIRA,Birst Analytics Tool,Perl,Oracle8.0,Vax C, HTML, ASP BASIC, FORTRAN, PASCAL, Clear case, VSS, CMS,V-Test,Oratst Utilities, Oracle Products (RDBMS, Precompilers, Network), SWIFT-ST400,Test Director,Knowledge of Win runner,EVA,RSM, Storage arrays,

ESX 3.5,4.x,5i /Hyper –V Open stack Nova/Glance /Rabbit MQA /Cinder/Neutron

OS/Products

WindowsNT,95,XPOpenVMS, Windows, RHEL 7.0/6.5

Hardware

Intel Pentium, Alpha, VAX, HP Storage Devices

Domain

Healthcare/Financial/Banking/Payroll applications, Open Stack, Storage and Virtualization, Cloud Computing, Scalability/Performance

Qualification

B.E. (Electronics & Communication) Mangalore University, India

Post Graduate Diploma in Business Administration (P.G.D.B.A) in Marketing from Symbiosis Institute of Management Studies, Pune, India.

Trainings/Certifications

Innovation and Critical Thinking – Duke University

Introduction to Project Management Principles and Pratices Specialization

Usable Security - University of Maryland at College Park

Building Leadership Skills - HEC Paris

Introduction to Python Programming –Nov 2017 Certstaffix – Boston

Managing Project Risks and Changes - University of California Irvine

Budgeting and Scheduling Projects - University of California Irvine

Vmware Certified Associate - Data Center Virtualization

Microsoft Certification MCSD (. Net- C#) – 2003

Training on 'Oracle Server Concepts’ by Oracle

Certified Scrum Master –April 2010

Member of the Toastmaster Framingham, MA

US work authorization

Green Card Holder (Permanent Resident)

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