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Engineer Field Service

Silver Spring, Maryland, United States
September 26, 2018

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Pierre Kengne Field Service Engineer 240-***-**** Takoma Park, MD 20912

Field service Engineer with 18 years of international experience calibrating, maintaining, and providing metrological verification of weighing measurement equipment in multiple industries, including railway and roadway weighing stations. Skilled troubleshooter, effective at identifying and resolving root causes of equipment malfunctions. Expertise maintaining computer hardware and software, most often in conjunction with weighing equipment. Articulate communicator, providing exceptional service to customers while ensuring compliance with all legal requirements and professional standards. Technical proficiency: Microsoft Office Suite, Visual Basic, Windows Server, Active Directory. Language fluency: French (technical language); English. Currently completing Certified Calibration Technician to review US regulations and standards.

Areas of Expertise include:

Industrial Scales and weighbridges

Software Development

Technical Troubleshooting

Scale/Weighbridge Installation

Equipment Calibration

Schedule Management

Preventive Maintenance & Repair

Inventory Management

Professional Experience

Foti Sarl • Douala, Camaroon • 2000 to July 2018

Technical Manager

Led team of field technicians in installation, calibration, maintenance, and repair of electronic and mechanical weighbridges and scales, ensuring compliance with OIML R76, R61, R51, R106 and R134 standards. Managed documentation for tenders related to weighing instruments and others.

Key Accomplishments:

Developed effective commercial relationships with international manufacturers, including PRECIA MOLEN in France, Avery Weigh-Tronix and Griffith-Elder in UK, TAMTRON SYSTEMS in Finland, Weighing Engineering in Greece, Captels in France, Ohaus in Switzerland, and CAS in Korea, as well as companies throughout Cameroon,Chad, Cote d'Ivoire, and Burkino Faso.

Designed, developed, and implemented specific software for real-time acquisition of weights from indicators and management of overall weighing operation, including input/output operations, and actually in use on about 40 weighbridges in 20 companies in Cameroon, Central Africa Republic and Burkina Faso

Maintained and repaired computing equipment throughout Cameroon, Central Africa Republic, Cote d’Ivoire and Burkina Faso.

Supervised team of field technicians, scheduling appointments and vehicles and ensuring compliance with timetable; resolved conflicts between technicians.

Cultivated exceptional customer support, advising customers on choice of instrument, regulations and laws, and effective use of instruments.

Managed spare parts inventory, compiling and maintaining records of quantity, type, and value of supplies, anticipating needs, and placing and ordering necessary replenishments.

Project Chief Engineer, 2003 to July 2018

Appointed to additional responsibility as Project Chief Engineer in 2003, responsible for liaising with country officials and corporate headquarters regarding weigh station operations.

Key Accomplishments:

Supervised weighing clerks for in-motion weighing operations, coordinating work flow and prioritizing and delegating tasks.

Managed technical operations for eight weigh stations in Cameroon, performing preventive maintenance and repair of equipment, building, and premises; coordinated installation of new station instruments

Prepared service documents and reports of monthly statistics for review by management.

Ensured compliance with all governmental and corporate standards, laws, and regulations governing workplace.

Installed 6 in motion wagons weighing equipments in Cameroon, Cote d’Ivoire and Burkina Faso including wagons overloads and imbalances detection, with auto detection of wagons number through RFID systems.


Engineering Diploma in Electro-Mechanics

National Advanced school of Engineering • Yaounde, Cameroon

Electrotechnics, Electronics, Mechanics, Computer Science, Network Configuration, Active Directory, Visual Basic

Certificates & Licenses

Certified Calibration Technician (in process)

Training & Development

PRECIA MOLEN instruments, France, 2009 and 2016

GRIFFITH ELDER Instruments (especially in-motion axle weighbridges), UK, 2009

TAMTRON instruments (especially railway in motion weighing instruments), 2007

AVERY WEIGH-TRONIX Instruments, Nigeria, 2005

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