System Administrator Training

Melsy C. Ermilus

***** ** **** ****

Miami, FL **176

305-***-**** or ************@*****.***

PROFESSIONAL SUMMARY

A+, Network and Security + Certified Network Technician currently serving, with fourteen years of experience in the US ARMY as an 11B (Infantry, for six years), and still serving as a 25N(Nodal Network Operator/Maintainer). Skilled with multiple networking systems and troubleshooting procedures to include MILSTAR, CISCO networks, Firebird operation, Database architecture, Dataset updates, network administration, building and testing multiple types of cabling, and multiple COMSEC devices and procedures. Experienced with Linux based systems and networks. Pride myself in my ability to learn new skills and the ability to teach others. SKILLS & ABILITIES

● Network Management

● Training Personnel and Testing Personnel

● Satellite Communication Operations

● Very experienced with COMSEC Devices and

COMSEC Procedures

● UHF, EHF, and SHF SATCOM Networks

● CISCO Routing

● Analytical and Diagnostic Skills

● Quality Assurance

PROFESSIONAL EXPERIENCE Communication NCOIC Obo, Central Africa 2016- 2017 3BN/20th Special Forces Group Airborne

● Updated personnel records and scheduled training events.

● Created training Schedules and conducted records reviews for unit personnel.

● Created Excel spreadsheets to track all personnel movement and training completed.

● Executed scheduled training and completed personnel actions. Satellite Network Technician /Shift Supervisor Fort Bragg, NC (Camp Blanding, Stark, FL) 2011- 2015 3BN/20th Special Forces Group Airborne

• Supervised small groups

● Trained incoming personnel and conducted semi-annual training on Procedures

● Created Testing material to train personnel on proper COMSEC, Reporting, and troubleshooting procedures

● Managed and operated 15+ secure/nonsecure networks

● Conducted Preventative maintenance on all systems daily, weekly, monthly, quarterly, and annually

● Created a Brief for all VIP visitors and administered the brief to multiple VIP visitors

● Completed multiple block software updates

● Completed COMSEC Loads and COMSEC destructions

● Ensure daily maintenance was completed and daily inventories completed

● Responsible for updating Memorandums to reflect most current information

● Satellite Communication Subject matter expert for my unit

● Established patterns to reoccurring issues and provided input to development teams

● Proficient with multiple Microsoft Programs and operations

● Preform database updates and input datasets

● Provided first-level technical support to end-users on proprietary hardware and software applications

● Maintained Network connectivity and preformed network maintenance and troubleshooting

● Maintained cabling, antennas, ECUs, Crypto devices, and various other hardware

● Installed, tested, and replaced hardware for MILSTAR and other enterprise networked equipment

● Created and updated remedy tickets on SIPR network

● Re-imaged and base lined networked computers

● Installation, maintenance, and troubleshooting user hardware such as printers and other user devices

● Hardware maintenance support

● Desktop user support; Performed troubleshooting techniques over the phone or via web messenger to resolve issues

EDUCATION AND TRAINING

● Security+, Net+, Server+, MCSA, CCNA, Windows Server 2012 2018

● CompTIA Network +, A+ and Security +Certified 2018

● Warrior Leader Course 2013

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