Customer Service Manager
Resume:
Beata Urban
Pharmacist/Pharmacy Manager - CVS Pharmacy
Philadelphia, PA 19134
*********@*****.***
Licensed Pharmacist with an excellent record of providing excellent customer service in high-volume facility,
serving 450-500 prescriptions per day while demonstrating high level management skills in a fast paced
environment.
Work Experience
Pharmacist/Pharmacy Manager
CVS Pharmacy - Philadelphia, PA
August 2009 to Present
Properly filled and dispensed an average of approximately 450-500 prescriptions per day. Conducted consultations with patients on a routine basis Effectively managed a team of 12 employees
Ensured compliance by the whole pharmacy team in implementation of new programs designed by CVS
Effectively resolved insurance rejections and other billing issues. Managed drug and supply inventories.
Assisted other pharmacy staff with drug inventory, purchasing, and receiving. Performed technical processes required to dispense medications to patients. Managed supply procurement and management processes. Education
Ph.D. in Pharmacy
University of the Sciences in Philadelphia - Philadelphia, PA 2009
Skills
PHARMACY, INVENTORY, EXCELLENT CUSTOMER SERVICE SKILLS, RETAIL PHARMACY, Managed Care Additional Information
SKILLS
Excellent customer service skills Retail pharmacy procedure knowledge Motivated team leader Extensive knowledge of inventory management Open to knew ideas In good standing with the Pennsylvania State Board of Pharmacy
Contact this candidate