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Customer Service Manager

Location:
Washington, DC
Posted:
September 27, 2018

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Resume:

Beata Urban

Pharmacist/Pharmacy Manager - CVS Pharmacy

Philadelphia, PA 19134

ac6688@r.postjobfree.com

215-***-****

Licensed Pharmacist with an excellent record of providing excellent customer service in high-volume facility,

serving 450-500 prescriptions per day while demonstrating high level management skills in a fast paced

environment.

Work Experience

Pharmacist/Pharmacy Manager

CVS Pharmacy - Philadelphia, PA

August 2009 to Present

Properly filled and dispensed an average of approximately 450-500 prescriptions per day. Conducted consultations with patients on a routine basis Effectively managed a team of 12 employees

Ensured compliance by the whole pharmacy team in implementation of new programs designed by CVS

Effectively resolved insurance rejections and other billing issues. Managed drug and supply inventories.

Assisted other pharmacy staff with drug inventory, purchasing, and receiving. Performed technical processes required to dispense medications to patients. Managed supply procurement and management processes. Education

Ph.D. in Pharmacy

University of the Sciences in Philadelphia - Philadelphia, PA 2009

Skills

PHARMACY, INVENTORY, EXCELLENT CUSTOMER SERVICE SKILLS, RETAIL PHARMACY, Managed Care Additional Information

SKILLS

Excellent customer service skills Retail pharmacy procedure knowledge Motivated team leader Extensive knowledge of inventory management Open to knew ideas In good standing with the Pennsylvania State Board of Pharmacy



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