Project Manager

ARCHANA BIDHAR

*** * **** ******, **** *** Phone: 979-***-****

Milpitas CA 95035 Email: **************@*****.***

Experience Summary

Insightful, results-driven IT professional with over 10 years of work experience in various industries and performed various roles like Scrum Master, QA Lead and Data Analyst. Possess strong Security Domain Expertise and expertise in using/maintaining various security testing tools.

Certified Scrum Master with over 3 years of work experience.

oLead daily stand-ups for three scrum teams and successfully guided development teams through transition from waterfall to agile development.

oCoach team members on agile processes and facilitate planning meetings and retrospectives. Maintain task board and produce daily burn down charts.

oRemove impediments and protect team members from interruptions and distractions for maximize productivity.

oEncourage and implement process improvements. Create team-building opportunities.

oWork closely with Product Owners, Business Analyst, System Analyst, QA, Developers in coordinating product backlog grooming and story estimation.

oWork, collaborate and communicate effectively with upper management, stakeholders and other external dependencies on regular basis.

oBeing a SCM I have good understanding on basic fundamentals of iterative development, SDLC, incremental delivery, backlog tracking, burn down metrics, velocity and familiarity with common Agile practices.

QA Lead with over 5 years of work experience

oProficient in web, mobile, client server applications testing.

oWell expertise in Content(English/Spanish) Testing.

oExperience in Java, Python, HTML, Java Scripts, Oracle, SQL, SQL, PL/SQL, MySQL, MS Access. Experience understanding the code written in different programming language Java, and databases like Oracle, SQL Server.

oSpecialized in GUI and Functionality Testing, Expertise in documenting defects with high level of detail, accuracy, and informative recreation steps using JIRA, ALM, TRAC and Bugzilla.

oPerformed Smoke, Functional, System, Integration, Regression, Data Migration, Back up & Restore and Product Verification.

oProficient in various QA deliverables such as Test Plan, Test Strategy, Testing Scenarios, Test Cases, Requirement Trace Matrices, Test Summary Report.

oExpertise in preparing Test Estimation, Resource and Cost Estimation, Contingency and Mitigation Plan.

oExperience in all phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC), Bug life Cycle and Methods like Waterfall Model, V-Model, Test driven development and Agile.

Education

Masters in Computer Science, BPUT, India

Certifications

Certified Scrum Master (CSM) from JJ Sutherland, New York

International Software Testing Qualifications Board – ISTQB

Oracle Database SQL Expert from ORACLE University

Oracle Certified Professional(OCP) from ORACLE University

Accenture Internal Certifications (Java, Testing, Insurance domain certifications)

Technical Skills

Security Testing - IMS (Identity & Assess Management Services), Malware detection, Vulnerability detection, Application vulnerability detection

Testing Tools - Selenium, Cucumber, SOAPUI, JSON, REST, Jira, HP Quality Center, ALM

Source Control Tool – Jenkin, Maven

Languages - Dot.Net Platform Basics, VB.net, JAVA, C#-ASP.net, UML, Software Engineering, Active, PHP, Sprint and Hibernate, AppleScript, JavaScript, Python, VBScript C, SQL

Databases - SQL Server 2000- 2012, Access 2000, MySQL, IBMDB2

Web Server - Apache, Tomcat

Operating Systems - Microsoft Windows 95, 98, 2000, XP and all latest versions, Linux.

Reporting Tool - Bug Tracking System, TRAC, JIRA

Security Testing - IMS (Identity & Assess Management Services), Malware detection, Vulnerability detection, Application vulnerability detection

Professional Experience

Accenture – Scrum Master (Mar 2015 – Present – San Francisco, CA)

Client - JPMChase, Project: Digital CXO

Chase digital technology provides simpler ways to bank on the go.Chase Digital (CXO) application has different modules as Chase mobile, chase quick pay, Chase quick deposit, Chase text Banking and Account alerts. Each scrum team is responsible for design, build and test a specific module of the application.

Responsibilities:

Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.

Work closely with project owner in backlog management and continuous delivery of features.

Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.

Direct and lead development team from project initiation through delivery of final product.

Managed Defect Triage process, Facilitate Defect management calls and send MOM to all project members.

Facilitate team members with any additional training or coaching required to Makes sure that team delivers the true value to the business. Facilitated requirement workshop sessions like JRP,JAD,JAR.

Inspires the team members to own the tasks and allow/help team members to make decisions and helps team to become self-organized.

Defined UAT Test Plan, test strategies,Test data set and End to End test scenarios.

Assisted QA team in Test planning, defining Test strategies and Test cases designing by considering different flows (Main,Alternative, Exceptional flows).

Reviewed and analyzed test scripts and provided feedback to the peers and cross functional team.

Prepared UAT Test execution Result and Status report on daily, weekly and monthly basis to the team and internal/external stakeholders.

Accenture – QA Lead (August 2011 - Dec 2014 – Dallas, TX)

Client - JPMChase, Project: IST

IST stands for Integration System Testing; this team is responsible for performing end to end Testing of Chase Digital (CXO) application. IST team sits on top of multiple Scrum teams, this team starts testing after Scrum teams complete their functional testing and works very closely with each Scrum master, product owner, Feature BA, BSA and Scrum QA regularly. IST team sign off the final product to go live.

Responsibilities:

Leading Onshore/Offshore team of 6 QA analysts.

Interview and onboard new team members. Help new joiners to learn and contribute to IST team.

Conduct complete assessment of teams, processes and environment; defined issues and risks; and oversaw the designed introduction of tools, processes and best practices across testing life cycle to improve throughput, communication and on-time delivery of projects in an Agile development environment.

Automate and execute regression suits on regular basis. Maintain & monitor error log for issues identified in JIRA

Analyze user requirements, functional specifications and Use Case documents and create Test Plans, Test cases for end to end testing.

Well expertise on Content(English/Spanish) Testing.

Leading IST team for end to end testing & working on automation of CXO application using Selenium/Cucumber.

As a part of the triaging I execute smoke and core regression scripts in Jenkins for different IST environment and provides code deployment decisions on various QA environments.

I focus on automating and maintaining Regression scripts in selenium.

Participate in all release planning meetings and obtain necessary technical automation requirement.

Perform cross browser and Mobile App Testing

Use Firebug to inspect various web element id, Name, XPath and link in the application.

Environment: Selenium, Cucumber, JIRA

Accenture – Senior Quality Analyst (Feb 2008 - July 2011 – Bloomington, IL)

Client - State Farm, Project: Security Services

This project handles all security control tools in State farm. Tool upgrade and maintenance are the major activities of this team. This project also creates new tooling to incorporate new security features like customer data masking for internal and external employees of State farm, introducing security measures for external employees, asset request tools, employee access maintenance tools.

Responsibilities:

Captured and gathered requirements and ensured requirements conform to overall business objectives and specifications. Leading Onshore/Offshore team of 3 QA Analysts.

Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and insured that critical requirements are not missed.

Applied UML methodologies to design Business and System Use Cases, Use Case Diagrams, Activity Diagrams, Sequence Diagram and Task diagrams.

Accumulated customer requirements from various end through surveys, interviews and JRP sessions and JAD sessions and translated them into system requirements. Suggested measures and recommendations to improve the current application performance.

Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.

Facilitated user acceptance testing and test strategies with developers and testers. Involved in developing the test strategy and helped in developing QA Test plans for Functional, Integration and System Testing.

Analyzed system requirements and developed detailed Test plan and Test cases for testing the functionality. Performed manual front-end testing to check all functionalities of different modules.

Analyzed team performance with the Project manager and implemented the changes if any in order to raise the efficiency of the entire team.

Worked with the project manager for planning and organizing the project activities, and helped in communicating with other business center mangers and stakeholders of the project.

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