Manager Engineer

AREA OF EXPERTISE

Project & Program Management End to end Delivery Agile (Scrum) Practitioner Waterfall Model Estimations Change/Release Management Migration of ERP Application IT Operations Define Cost & Budget Estimation Vendor Management Cross-Functional Supervision Stake Holder Management Customer Collaboration New Business Development Contract Negotiation Business Analysis Tactical & Strategic Planning Resource Management and Planning and forecasting Team-Building

SUMMARY

A Technical Scrum Master/ Program Manager with 12+ years of diversified work experience in Information Technology, with excellent track record in Project Management using Agile (SCRUM) and Waterfall methodology.

Successfully lead a technical team of ~ 40 associates.

Accomplished projects with year on year revenue realization up to 10M.

As a Service Delivery Manager, executed large scale, complex, multi release, cross-functional projects/programs successfully.

Proficient in building Project artifacts, dashboard creation, periodic report generation and distribution, review with executives and striving to achieve business goals.

Been part of Business Analysis, Development Services, Application Maintenance Support, Release Management, Operational activities.

As a Certified Scrum Master, I have accomplished multiple projects using Agile-SCRUM methodology including, SCRUM implementation, transition from Waterfall to SCRUM.

I have worked with Executives to participate in strategic decisions, sessions on project/product evaluation and assessment and implementation.

Contributed towards Product planning and development phases.

Worked in end to end SCRUM delivery process: Evaluate EPICs, Backlogs, Sprints, Daily Scrum, Sprint Review, Product Demo, Release planning and Retrospective.

Hands-on experience with Agile tools like: Rally-Dev, JIRA and Agile PM.

Proven ability in leading cross functional teams and promoting collaboration and teamwork, managing projects in different environments from initiation till closure.

Proven record of integrating technical skills and leadership strengths to meet business goals. Deep dive into technology landscape to well support my team.

As a Release Manager, have involved in preparing yearly release roadmaps with detail planning and co-ordination on each quarterly releases.

Flexible and versatile to adapt new environment, domain or technology and welcome changes.

EDUCATION & CERTIFICATION

Bachelor’s Degree (Electronics & Instrumentation Engineering) – Biju Pattnaik University, India

Scrum Alliance, Certified Scrum Master (CSM)

PMI, PMP Practitioner (Well versed with PMBOK 6th edition)

ITIL V3 Certified

Performance Engineering

TRAININGS/SELF LEARNING

Software Product Engineering Cloud Computing Internet of Things (IoT)

Big Data and Hadoop Eco system DevOps Product Management Python fundamentals Identity and Access Management (IAM) AI (Machine learning and Deep Learning/Neural Network/GPU) Drug Life Cycle Management GxP / Non-GxP LIMS CTMS

SKILL SET

Tools

ServiceNow, MS Power BI, AirWatch, Perfecto mobile, BI reporting stack, Ensighten (web analytics), Omniture reporting suite, Rally-Dev, Agile PM, JIRA, MS Project, MS Visio, MS office, MS Excel, MS access, MySQL, SQL Developer, TOAD, Infogix controls, ZEKE, ZENA, QuickTestPro, WinRunner, HP QC/ALM, AQT, SOAP UI, Configuration management tool (VSS, CVS), softphone, Jenkins, Confluence, GitHub

Technologies/ Languages

SharePoint, Java, J2EE, Websphere, Hadoop, VB script, HTML, DB2, Oracle PL/SQL, MS SQL server, Test Automation Framework, IVR, ETL, IBM Mainframe (JCLs, Scheduling, Job execution, Debug and Monitoring).

Domain

Life Science – Bio-Pharmaceuticals, LIMS, Regulatory, Clinical Trail (CTMS),

Hi-Tech – Ecommerce, engineering and analytics, Big Data, Separation management

BFS - Treasury and security services, Risk Management, Payment Processing, Mortgage banking

Life Insurance and pension

Energy services (Oil and Gas)

Intellectual Property

PROFESSIONAL EXPERIENCE

Engagement Manager/ Sr. Program Manager: TCS-PCYC Sept 2017 – Current

Managing end to end delivery and operations in PCYC (New customer)

Responsible for New Business development, customer collaboration, contract negotiation, Stakeholder management

Based on customer need, involved in historical data analysis and preparing and sharing technical solutions

Facilitating weekly, monthly and quarterly governance review meeting

Involved in high level planning and estimation process

Managing resource forecasting and billing for onsite and offshore team

Working with team leads to make sure delivery is on schedule

Providing technical guidance and removing impediments to support my team

Periodic review of milestone calendar and planning release schedule

Engaged with customer to prepare future roadmap and involved in preparing/reviewing project charter and project plan

Dashboards and reports generation at portfolio level and reviewing with management

Scrum Master/Technical Program Manager/ Dev Manager: TCS-Hewlett Packard Dec 2013 – Aug 2017

1.TSA Exit (End to end migration of platforms):

a.HP Service Bus – Transfer of asynchronous messaging securely, involves 500+ internal and external applications

b.Mobility: Leveraging Airwatch as MDM solution and onboarding 100+ in-house and public mobile apps

2.Print Telemetry: Enhancement and new feature development of HP Printing system using Hadoop echo system. (Scrum Master)

3.SMO (HP Split): Separation of multiple assets b/w two companies (Agile PM)

4.Sprout by HP: A 3D scanning and printing system (Scrum Master)

5.Ecommerce (Store.hp.com): Transformation of HP e-comm system from old to new environment (WAS) (Agile PM)

6.BI Reporting: Using MS BI stack analyzing and manipulating the data and generating various reports for business and executives.

a.Executed above projects as a Technical project manager/ Scrum Master.

b.Worked with TCS and HP management for new Initiative and engagements.

c.Worked closely with Product Manager in building the product “Sprout by HP”

d.Handled multiple asset migration during HP separation process.

e.Created new Mobility platform for HP Inc. using airWatch and Perfecto.

f.Handled an end to end migration of a large legacy system that transfers asynchronous messages securely.

g.Managed Print telemetry program to add new features to HP Laser and Inkjet printers.

h.Facilitated Monthly governance meeting and contributed in quarterly business review.

Technical Project Manager/Business Analyst: TCS-JPM Chase Jun 2013 – Dec 2013

Developed and managed project documentation including Project charter, project plan, scope statements, budgets, resource management, schedules, change control, risk registers, issues logs, status reports and/or other relevant artifacts.

Ensured project artifacts are complete, accurate, current, and stored appropriately.

Interacted with Product Owner for the product backlog, sprint planning, identifying the team capacity, and estimation.

Manage sprint review meeting, daily scrum, track down the burndown chart and conduct retrospective

Identify potential risks/impediments and work on the mitigation plans

Co-ordinated the implementation activities and post production support

Created and maintained project management documents

Successfully managed multiple releases.

Develop weekly project status report and conduct a weekly status meeting with the stakeholders

Onsite Project Lead: TCS-Huntington National Bank Dec 2011 – Jun 2013

Interact with Line of business owners and run a feasibility study to find the benefits and return value.

Managed day-to-day operational aspects of a project and its scope, schedule, budget, change control, solution design, build, documentation, testing, training, and acceptance.

Successfully managed/implemented Infogix controls in more than 20 applications Single point of contact for all Infogix related projects.

Daily co-ordinate the sprint meeting, remove impediments.

Worked with business to make sure the expectations are met.

Obtain Project Sponsor approval and sign-off for the Project scope.

Prepared project artifacts at each stage and review phase gates.

Control and monitor Project Scope, Time, Cost, Quality, Risk and Change Management

Planning and co-ordination with onsite/offshore team, deliver work on schedule.

Onsite QA Lead: TCS-JPM Chase Oct 2009 – Nov 2011

Continuous collaboration with customer to understand current release scope

Prepared high level project plan and charter.

Involved in BRD and FRD review meetings

Responsible for estimation for projects and change controls

Break down the work package into definable components.

Co-ordinate with multiple teams to setup environments, data mock up, connectivity test between different systems

Review high level scenarios, automation scripts and maintained traceability in QC

Monitor the batch and online mainframe jobs, analysing the results and perform validation

Running the stored PROC using AQT to generate the online reports

Running the web services exports using SOAP UI

Involved in Implementation and post validation (PVT) tasks

Sr. Backend / Automation Engineer: TCS-Aviva Jun 2008 – Sep 2009

Involved in building, modifying and enhancing the JCLs

Executed JCLs by using automated schedulers

Prepared SQL scripts to retrieve data from DB2.

Validated the jobs status and table uploads – Data validation

Created Test Plan, Test Strategy and defined acceptance criteria

Created test scenarios and prepared detail test scripts using HP-QC

Generated reports using on demand application and perform validation

Involved in End to end defect management

QC update, review scripts and status reporting

Participated in Quality Audit

Leading and mentoring the team and providing technical guidance.

Lead Automation Engineer: TCS-Halliburton Jul 2007 – May 2008

Understand the complete transaction flow of CWI application

Created Test plan, test conditions and scenarios by reviewing detail requirements

Created automation scripts to test different modules of CWI App

Created automation framework and executed the scripts using QTP tool

Created utility scripts that are reusable/ maintain function library

Analyzed the test execution, test results, prepare reports and review with client

Defect management - Log the defect in defect log spreadsheet and assign it to dev team

Team management – offshore/onsite co-ordination, Interaction with the client on daily basis

Maintain traceability matrix, Weekly status report, monthly reports

Automation Engineer: TCS-British Telecom Jul 2006 – Jun 2007

Detail analyse of Technical requirements and breaking them into work packets.

Developed Pl/Sql stored procedures to build the DB components

Created test data and test framework for execution purpose.

Built integration services to execute the blocks using a customized app.

Uploaded test scenarios and cases in Test Director.

Executed the built automated components using QTP

Involved in end to end defect life cycle.

Software Engineer: Sophoi Technologies Aug 2005 – Jul 2006

As a software engineer, I was involved in developing and testing the modules of IPLS, a proprietary product of Sophoi technologies.

Day to day activities involved but not limited to:

oUnderstand and analyse the technical requirements and specifications

oCreating detail level understanding document

oCreate SQL scripts to build the resource library

oCreate detail level test scenarios and test data for validation services.

oCreate automation components using VB scripting.

oExecuting the components to perform testing, defect identification and fxing/re-testing.

oGenerate daily progress, report bugs and pass-fail reports and Evidences.

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