Key Decision Maker in Mission-Critical Global Business Strategy Development
Leader of Must-Win Efforts in Value Creation
Forward-thinking executive leader with proven successes at the senior management level driving global strategy and services delivery using people, enterprise technology and process alignment in high-profile business environments. Serve as a trusted advisor and senior strategist in collaboration with C-level executives in decision-making across the enterprise. Provides clear, well-articulated options to assist in complex or high-stakes planning. Proven successes leading stakeholders to consensus and building trusting relationships through accomplishments and projected results. Leverages technical background with business leadership acumen to identify gaps in business performance and develop winning strategies that optimize efficiency, workflow, employee performance and financial/project outcomes.
Acknowledged for capacity to inspire, achieve consensus, mediate and deliver predefined goals despite a diversity of personalities, precarious situations, and changing priorities.
Strong influencer amongst key stakeholders, opinion drivers, and c-suite executives.
Proven capacity to clearly and effectively communicate to audiences from a variety of cultural, educational, and economic backgrounds.
Partner with technology, business, and external partners on ensuring comprehensive support strategies are employed and adopted; serve as primary liaison for executive, senior technical and project management teams to balance and align business and IT strategies, business processes, service delivery, and work flow automation.
Strong reputation as a leader galvanizing teams to embrace a singular vision and oneness of purpose; lauded for making staff training and mentoring a high priority.
Highly regarded for delivering superior customer service and client support and for cultivating an atmosphere that encourages colleagues to do the same.
Robust history in delivering complex global projects on-time and within budget despite shifting priorities, demanding expectations, and stringent deadlines.
INVENIO SOLUTIONS, Austin, TX 2011 - Present
Vice President of Technology
Define and drive the technical direction ensuring technical developments are aligned and that a robust, cost effective system is
in place for the development of technologies in sales lead development, channel marketing, and inside sales outsourcing.
Devise methods to ensure clients gain maximum usability of these technologies as part of improving their internal sales
Implemented scalable systems to help drive revenue 310% since 2011 and $5.5B in client revenue all while seeing a 442% growth in employee count.
Orchestrated all profit and loss operations, and delivered outstanding customer support strategies; managed budgets, forecasting, and came in under budget by 20% year over year.
Grew performance visibility and obtained a 100% full automation of all internal and client facing reporting by managing a strong team of BI / Data Warehouse, DBA and Report Writers with a focus on enhancing Enterprise Systems.
JAKKS PACIFIC, INC., Malibu, CA 2003 - 2010
Vice President, IT
Provided leadership to the IT initiatives company that designs and markets toys and consumer products, with a range of products
that feature numerous children's toy licenses. ; optimized company's IT performance and strategic position; established
company technology roadmap, increased sales by providing technology-based solutions. Delivered budgeting, and strategic
operations with built in corporate growth strategies; demonstrated vast ability to balance business needs to technology
requirements and aligned technology solutions with business strategies.
Oversaw the development and launch of six new data centers in Europe, Asia and the United States.
Led teams in developing, implementing and enforcing IT policies to ensure compliance across application platforms and in line with financial and Sarbanes-Oxley Act controls.
Achieved corporate acquisitions of $200M in revenue for 2003 to $1B in 2009 through direct supervisions of integrations and re-allocations; charged with all technical decisions on acquisitions.
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SAK STUDIOS, Santa Monica, CA 2001 - 2003
Partner / Senior Consultant
Managed a variety of project-related responsibilities; mapped business processes, created technical documents to manage
needs analysis and seamless migration; developed, and enhanced the cross- platform IT infrastructure for internal staff; created
processes to increase email system performance. Maximized the value delivered by project plans by adding structure and
project management; designed solutions to execute IT infrastructure moves with no downtime; created plans for facilities
at new location and established protocol, security guidelines and disaster recovery planning.
SILTANEN- KEEHN, El Segundo, CA 2000 - 2001
Director of IT
Spearheaded continuous improvement efforts and provided innovative IT solutions that streamlined operations for a boutique
advertising agency; transformed application development methodologies and drafted IT corporate processes.
Implemented a cross-platform infrastructure and focused on cost reduction that resulted in 40% decrease in the first six months due to vendor relations.
DUNK.NET, Santa Monica, CA 2000 - 2000
Director of IT
Continuously worked towards achievement of operational excellence and implementation of best practices within the IT field for a
start-up company offering a line of athletic apparel; formulated and instituted IT services for Marketing, Creative and Product
Development Departments to build an e-commerce presence. Provided managerial oversight and strategic guidance on client
installations; built the infrastructure to showcase AVVID to integrate multimedia into a single, standards-based infrastructure.
Designed, budgeted and deployed network infrastructure for this startup company. Structured, staffed and managed IT department of 5 technicians and streamlined working environment by establishing technical and operations standards to support the company as it grew from seven employees to over150 within 6 months.
Education & Professional Certifications
Bachelor of Science, Computer Systems University of Washington, Seattle, WA
Minor in Accounting
Oracle JD Edwards, Administrator, 2009
Cisco Certified Network Associate, 2006
UCLA E-Commerce Architect, 2000
Microsoft Certified Systems Engineer, 1999
Windows and Windows Server OS Mac OS X Linux SaaS Sun Solaris Cisco IOS
Microsoft IIS Terminal Services Citrix VMWare Oracle Database JD Edwards Microsoft SQL Server
Google Suite (G Suite) (Office 365 Microsoft Project Microsoft Visio Apache Adobe Creative Suite Symantec
ArcServe BackupExec Backupify Cloudberry Cornerstone LinkedIn Sales Navigator
VMWare Microsoft Azure Tableau SalesForce Five9 Amazon Web Services (AWS)
Marketo OKTA LAN WAN VPN Wireless Networks (WiFI) Microwave Wireless Networks TCP / IP DNS
DHC P AD RAID SAN NAS NetApp Hardware Point to Point VPN
Cisco Routers / Switches / PIX / ASA / WAP Meraki SonicWall Lenovo Hardware Compaq / HP Hardware
Dell & Apple Hardware UPS Tape Backup NCR POS NEC Mitel Nortel Netrix