Paul J. Farquhar

**** * ******** **, ******, KS *6062 • 913-***-**** • ac65pu@r.postjobfree.com

Work Experience

Freightquote.com

May 2014 – Sep 2018 Account Coordinator

Support 20-member sales team by quoting prices for shipments and creating freight loads. Created shipments in system and sent documentation to customers.

Provided problem resolution, tracking and shipment updates to customers and internal staff.

Worked special projects as requested by sales manager such as updating delivery status of shipments, calling customers with delinquent invoices to get payment.

Mentor new sales representatives on sales teams procedures.

Dec 2005 – Apr 2014 Sr Truckload Logistics Representative/Truckload Customer Service Representative

Worked directly with carriers to resolve a variety of truckload issuesvia email & phone.

Issue Fuel Advances to carriers.

Resolve Service Tickets issued by Accounts Payable to research invoice discrepancies with carriers.

Mentor other truckload logistics representatives on company procedures.

Oct 2004 – Dec 2005 Logistics Specialist/Claims Specialist

Work shortage & damaged freight claims with LTL carriers via phone & email.

Dispatch LTL carriers to make pickups via phone or email.

Adecco Temp Agency, Overland Park, KS

Sep/2001 – Oct/2004

Logistics Specialist @ Freightquote.com

Hired temporarily to assist with dispatch of LTL carriers. Hired full time after three months.

Revenue Specialist @ Yellow Freight

Process bill change requests from field and Yellow service centers and audited Exhibit Service freight bills for correct pricing applications.

Trained Yellow personnel on correct procedures for auditing/processing Exhibit Service Freight bills.

Yellow Freight Company, Overland Park, KS

Sep/1999 – Apr/2001

Pricing Application Analyst

Maintain popup message system using MS Office Access and Excel.

Assisting customers and field personnel with pricing implementation and entered pricing applications into computer system.

Feb/1984 – Aug/1999

Rate Specialist

Rate/audit freight bills for accuracy and maintained files in database.

Monitor/Communicate Allowance/Refund claim payouts to consumers.

Audit Exhibit Service freight bills/claims for pricing applications and payout accuracy.

Education

Bachelor of Science in Information Technology

DeVry University, Kansas City, Missouri

Bachelor of Science in History

Iowa State University, Ames, Iowa

References

Chuck Moses

Sales Manager at Freightquote.com

901 W. Carondelet Drive, Kansas City, MO 64114

Work Phone – 816-***-****

Cell Phone – 816-***-****

Louis Stejskal

Senior Account Executive at Freightquote.com

901 W. Carondelet Drive, Kansas City, MO 64114

Work Phone – 816-***-****

Cell Phone – 785-***-****

Sara Nordin

Account Executive at Freightquote.com

901 W Carondelet Drive, Kansas City, MO 64114

Work Phone – 816-***-****

Cell Phone – 816-***-****

Dorothy King

Team Account Development Manager at Freightquote.com

901 W Carondelet Drive, Kansas City, MO 64114

Work Phone – 816-***-****

Cell Phone – 913-***-****

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