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Manager Field Service

Springfield, OR
September 23, 2018

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Brian M. Fitchner

*** **** **, *********** ** ***78



Universal Technical Institute, Phoenix AZ, July 1994, 3.8 GPA

Associates Degree, Automotive/Diesel Technology

Awarded Student of the Phase in Diesel Engine Systems, Hydraulic Systems and Advanced Electronics

Work History

LHM Hydraulics, Eugene OR

Field Service Technician 06/2016-08/2018

-Performed onsite hydraulic system troubleshooting and repair

-In house, and field, fabrication and welding

-Hydraulic system design and installation for stationary and plant facility operations

-Light duty/heavy duty mobile equipment pm and diagnostic

Haymaker Performance, Roberts MT

Diesel, Hydraulic and Electrical Systems Mechanic 06/2015-04/2016

-Performed general and specialized diagnosis, maintenance, and repair of auto, diesel, agricultural and industrial equipment

-Designed, fabrication, and installation of diesel performance systems

-Installed and designed hydraulic systems

Modern Machinery, Billings MT

Diesel Mechanic 03/2015-05/2015

-Performed customer requested and warranty related repair of diesel engines in dealership atmosphere

-Inspected new equipment for Pre-Delivery Inspection

-Attachment installation as needed

Stillwater Mining Company, Nye MT

Beat Mechanic 1, Underground 10/2011-04/2012

-Performed breakdown repairs throughout work areas (similar to a field mechanic)

-Established healthy work and communications protocols with Operations Department to ensure production and transportation equipment issues were successfully addressed

Mobile Maintenance Supervisor 04/2012-12/2014

-Developed daily work assignments for 23-30 technicians

-Ensured adherence to all safety requirements throughout all work areas

-Inspected daily shop and work area

-Close involvement in all MSHA site inspections

-Coordinated with Planning Group to set up weekly Maintenance Plans

-Collaborated with Human Resources Department while managing employee issues, both reward and discipline related

Barrack Gold-Turquoise Ridge JV Gold Mine, Golconda NV

Heavy Equipment Mechanic, Underground 10/2010-10/2011

-Troubleshooting, repair and preventative maintenance of production and transportation equipment throughout the mine

-Assisted the planning group with ordering the correct parts and planning jobs

-Maintenance performed within the underground shops, as well as out in the work areas (footwalls and headings)

-Assisted company with quarterly MSHA inspections specific to mobile equipment use

Womack Machine, Billings MT

Hydraulics Engineer 12/2008-10/2010

-Teardown, analysis, recondition and testing in all makes of pumps, motors, valves and cylinders

-Performed all the machinist work on lathe and milling machine from scratch to welded finish product

-Handled majority of all field service calls involving onsite repair and new system installation

PAR Electrical Contractors, Billings MT

Mechanic, Shop Foreman 02/2008-12/2008

-Acting Leadman overseeing 13 co-mechanics and fabricators

-Performed daily job assignments to maintain efficiency and safety in a high volume atmosphere

-Appointed Safety committee member mechanics, conducted morning tailboard meetings, weekly roundtables, and quarterly conference meetings

-Documented any and all accidents for future reference

-Handled design and installation of all Hydraulic control systems, and electrical monitoring and power systems

-Truck drivetrain inspection and repair

-Diesel engine R&R and performance

-Transmission and clutch swaps

Vermeer Rocky Mountain Inc., Billings MT

Field Technician//Territory Manager//Service Manager 05/2002-02/2008

-Operated field service truck for over 4 years covering all of Montana and surrounding states

-Offered onsite support for dealerships line of heavy equipment and other elements needing attentions

-Supported branch stores in Idaho, Washington, and Utah

-Successful equipment sales as Territory Manager for Western Montana, due to relationships and knowledge established during time spent in service

-Promoted to Service Manager where skills and customer relations benefited the company the most

Specialized and Transferable Skills

-OSHA and MSHA training background and certified for All Class Forklift operations

-Trained in DOT and IFTA inspection and certification

-Previously ASE, MOOG, Bendix and GM Goodwrench certified

-System Diagnostics and troubleshooting; reached the Advanced Technician Certification level while with Vermeer

-Reads hydraulic and electrical schematics

-First aid and CPR training certifications

-Welding skills; wire feed and stick

-Passed the ECOM Diesel Emissions Testing Systems Program

-Became Hazmat certified in 1994 while working for a freight company in Phoenix, AZ

Computer proficiencies



Sauer DanFoss VCTool and Plus1 Diagnostic

Cummins Insight Engine Diagnostics

CAT CT Tool Diagnostics

Mercedes MiniDiag Diagnostics

Murphy MDDM engine diagnostic system

Internet, Works, Word, Excel, spreadsheets, Adobe


David Gorden, Supervisor, Stillwater Mining Company 406-***-****

Mick Zugaza, General Foreman, Stillwater Mining Company 406-***-****

Bob Beeman, Owner/operator, logging company, Billings MT 406-***-**** (c)

Bob Webb, Owner/operator, trenching company, Boise ID 702-***-**** (c)

Jason DeWitt, Equipment sales, Bakersfield CA 661-***-**** (c)

Ron O’Callahan, Owner LHM Hydraulics, Eugene OR 541-***-****

Jerry Andrews, Mechanic LHM Hydraulics, Eugene OR 541-***-**** (c)

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