VARINI SUBRAMANYA
Ph: 952-***-**** ac64qf@r.postjobfree.com
Seeking new opportunities that will leverage my 20+ years of SOFTWARE QUALITY/TESTING skills and LEADERSHIP & MANAGEMENT experience to benefit mutual growth and success.
PROFESSIONAL SUMMARY
TECHNICAL SKILLS
Methods, Testing Types, Tools
Experience
Software Methodologies, Standards
Agile, Waterfall, Software Engineering, ISO 9001 for Software Quality Assurance
Quality Analysis & Monitoring
Quality Strategy, Test Strategy, Quality Metrics, Quality Reporting, Defect Tracking
Agile Testing Best Practices
Test Strategy, Testing Milestones, Test Planning, Test Scenarios and Test Data Identification, Regression & Automation Strategy, Optimizing Testing Solutions, Generic Testing Frameworks/Solutions, Regression Analysis, Quality and Testing Metrics
Quality Process Improvements
On boarding, Training/Mentoring Plans, Quality Monitoring, Quality Metrics, Test Strategy, Test Planning, Testing Milestones, Regression and Automation Strategy, Optimization of regression tests, testing solutions (Generic, Specific), Story Testing, bug fix/hot fix testing
Testing Types
Manual, Automated, Functional (UI & Back End), Data Driven, Keyword Driven, Performance, 508 Compliance Accessibility Testing, Integration Testing, End to End Testing, Database, Migration, User Acceptance, Proof of Concept, Smoke and Regression.
Tools
Selenium Webdriver, Test Partner, Test Director, Silk Test, Silk Performer, Thomson Reuters In house tools (TEX, QRT), TFS, PVCS Tracker, Bug Tracker, TeamTrack, Clarity, Visual Studio, Visio, Lucid Chart, MS Office
Development Environment
.NET, Java, C++, Visual Basic, SQL, PL/SQL, Oracle
WORK EXPERIENCE
THOMSON REUTERS Eagan, MN Apr 2005 - Present
Quality Lead (Dec 2015- Present)
Define and evolve Testing Best Practices, milestones for projects and provide guidance on process improvements to Testers, Business Users, Technology Managers and project partners
Research and explore test strategies, approaches to arrive at innovative strategies to meet the testing needs of unique features
Incorporate common goals of cost and time efficiencies, maximize new customers & customer retention and minimize quality risks in the Quality Strategies
Build Testing teams of high performers
Manage and guide distributed testing teams in Eagan MN, Minsk Belarus and Bangalore India
Mentor/Coach Testers to develop testing skills and experience to address the testing needs of Legal Technology applications
Recruit and mentor new employees with well thought out training/mentoring onboarding plans to bring them up to speed and equip them with necessary skills and experience to address the testing needs
Coach and mentor team to develop their strategizing, test planning, testing and automation skills
Perform Mid-Year and Year End Reviews, work with team members on Growth Areas
Encourage and motivate team for self-development on Technical and Soft Skills and work with them closely to achieve their carrier goals
Identify Gaps, Provide Recommendations for improvement to Technology Managers, Business Users, Testers and Project Partners
Collaborate with testers, business, project partners and drive Cohesive Test Strategies
Provide guidance on Automation, Testing Frameworks and Different types of testing like Functional, Regression, Integration, Data Driven, Users Acceptance Testing (UAT) etc.,
Enable, Monitor and Assess Overall Quality - Calibrate Project Testing Milestones, ensure test plans are executed, assess quality, monitor progress/results and provide Quality updates
Manage multiple projects of varying complexity, nature and size and prioritize testing activities/tasks based on project priorities and release timelines
Track Project Budgets for testing and notify PMO on any readjustments needed
Monitor Quality for Westlaw and related projects, Provide Recommendations, discuss Quality Summary and Metrics at Senior Leadership discussions
Define and Implement the cadence to monitor and maintain Quality of the feature development and testing for the project
Provide Quality Reporting and Metrics to project stakeholders and Leadership
Train, Monitor and guide Westlaw groups on Testing Best Practices and Process Improvements
QA Team Lead (Apr 2006 – Nov 2015)
Provided leadership (Recruit, Hire, Train, Coach, Resource Management, Performance Reviews, etc.) for QA Team. Actively participated in on boarding activities
Arrived at Test Strategies for Functional, Billing, Performance, Regression, Integration, Data Driven testing and UAT.
Provided guidance to QA Team and Project Partners on the testing applicable for a project (eg. Functional UI & Back End, Performance, Billing, Content, Scale, Security, Integration and Regression)
Identified gaps, redundancies, inefficiencies and implement Quality/Testing process/technique improvements. Evolved processes/Techniques to support development, business and other project partners
Ensured QA Team has a good understanding of the scope, requirements to arrive at appropriate and optimized Test Coverage
Trained, mentored, and guided on Testing/Quality Activities and Tasks on projects to ensure Quality deliverables are completed within expected timelines and budget
Guided QA team to conduct testing on several Westlaw products and integrated projects
Encouraged and ensured QA team is equipped with necessary testing and automation skills to address projects of varying nature and complexity. Encouraged and worked with QA Team members to build their tech skills sets, experiences and soft skills
Provide Quality Reporting and Metrics to project stakeholders
Conducted Performance Reviews and worked with QA team members to overcome growth areas
Senior Software Test Engineer (Apr 2005 – Mar 2006)
Participate in requirements and design reviews with business partners, architects, development team
Identify gaps, redundancies in requirements that need development and business partners attention
Perform different types of testing needs on different Legal Applications (eg. Functional, Back End, Performance, Regression, Integration, UAT etc.,)
Perform regression analysis, report on results, address maintenance and refactoring needs
Complete all testing activities within project timelines and provide testing deliverables to all stakeholders
Research technologies, tools and implement new, innovative ways of providing quality testing services
Coordinated and supported offshore staff testing; Guided offshore staff on testing best practices
Knowledge Share, Train/Mentor less experienced and vendor staff on testing best practices
Recommend Testing Best Practices and oversee vendor staff work for testing on Westlaw projects
HEXAWARE TECHNOLOGIES Ltd. July 1997 – June 2000
CONCEPT SOFTWARE SERVICES July 2000 – Mar 2006
Senior QA Consultant, Lead QA Consultant
Provided testing support for Online Applications and sign-off for production releases (Domain: Legal Services, Credit Card Data Warehouse, Long Term Health, CRM, Insurance, Cell Phone Plans etc.,)
Performed a variety of testing to confirm business requirements – Functional, Performance, Regression, Integration and UAT
Provided test results and metrics to development, testing managers, and other project partners
Coordinated and supported offshore staff testing; Guided offshore staff on testing best practices
Provided leadership to peers and junior contracting staff on testing and testing techniques
Provided information on gaps, redundancies, dependencies and risks and mitigation steps to all project partners
Clients in MN: Thomson Reuters, SUPERVALU, Target Corporation, Long Term Care
Clients in other States: Compaq (Houston, TX), Sprint (Abilene, TX), Information Architects (Charlotte, NC), Stario (Santa Clara, CA)
APTECH Ltd - (Bangalore, India) Apr 1988 – June 1997
Quality Manager
Managed Quality Team and provided testing support to Online Application projects
Conducted Training for Quality Team on Quality and Testing Best Practices
Conducted Training on Software Quality Assurance for Corporate Clients (eg. Canada Bank IT Department: Development & Testing)
Member of Regional Office Committee which oversaw Quality in Regional Centers across 2 Indian states (Karnataka & Goa)
Conducted Performance Reviews for Regional Quality Team and provided recommendations on improvements for regional Coordinators
Implemented ISO 9000 for Software Quality Assurance; Participated in Quality Audits and implemented recommended steps
TRAINING
Thomson Reuters – Eagan, MN
Management Training
Leadership Training (Building Virtual Teams, Dynamic
Delegation, Beyond Unconscious Bias, Differentiating
Performance, Leading Change Management)
Global Training, Culture Training
Leadership and Influencing Skills Training
Application Security Testing and Tools
Aptech Ltd. – Bangalore, India
Software Quality Assurance
Software Engineering
ISO 9001 Training for Quality Assurance
Planning and Strategizing
Develop optimized and efficient Quality Strategies, Plans with Risk Assessment and Mitigation steps for large and Integrated applications to meet End User (Customer) expectations
Calibrate Project Testing Milestones
Collaborate with business, testers, developers, project partners and drive Cohesive Test Strategies
Guide teams to arrive at business workflows, requirements, assessed testing needs, testing scope and test coverage.
Routinely set priorities, manage workload and assign staffing on projects.
Comfortable in fast-paced environments, characterized by aggressive timelines and cross-collaboration between different groups to address Quality needs from project development to production release
Management and Coaching Skills
Provide guidance to Quality teams at an organization level.
Conduct Performance Reviews and worked with team on Growth Areas, encourage self-development and build and manage motivated teams of High Performers
Cultivate healthy work culture through Team Personal Development; training, mentoring to address project quality needs and long-term professional goals.
Ensure Quality Assurance and Testing support is completed for projects within budget and meet/exceed expected goals and timelines. Track Project Budget, report and negotiate for readjustments
Highly motivated Team Player with exceptional organization, coordination, and communication skills
Agile Best Practices for Quality in SDLC
Define and implement cadence to monitor and maintain Quality of feature development and project testing
Define, implement and evolve Quality Assurance and Testing Best Practices to match the needs of projects and teams
Define and Implement SDLC Best Practices
Leading Software Quality Teams
Lead Global Agile Quality teams at distributed locations; provide testing solutions for complex, fast paced projects in a variety of domains
Manage Teams and concurrent multiple Agile projects of varying size, nature, and complexity
Assist Product Owners/Business Users in defining Epics, Business Stories, Acceptance Criteria, Users Acceptance Testing
Provide meaningful Quality Metrics and Quality Summaries regularly to leadership, business users and stakeholders
Identify gaps and enhancements needed for Quality Assurance Processes and guided implementation of changes
Provide Resource Estimation, Budgeting, Risk Analysis, Mitigation Steps
Technical Skills
Expertise in several testing types with optimized and efficient solutions: Functional (UI, Backend), Content, Performance, Regression, Integration, End to End Testing, Database, Migration, 508 Compliance, User Acceptance, etc.
Automation - Implement efficient automation frameworks, 3rd party tools and in-house tools to provide optimized and efficient solutions
EDUCATION
Bachelors of Science (Bangalore University, India)
Computer Studies Diploma (National Computing Center, UK)
Computer Programming Diploma (Aptech Ltd, India)
AWARDS / RECOGNITION
Thomson Reuters – Eagan, MN
Silver Award & Bronze Awards for Quality Best Practices
Peer Award for leading Westlaw Regression Training & Transition to Bangalore Team
Aptech Ltd. – Bangalore, India
Recognition for Quality Best Practices Implementation