Medical Customer Service

Shakeyra Dixon

Falmouth Gardens, Falmouth P.O. Trelawny, Jamaica

********@***.***.***.** (1-876-***-****/376-7701

September 21, 2018

George Town,

Cayman Islands.

Dear Sir/Madam:

I write to enroll my interest in serving as a Medical Technologist. I have obtained a Bachelor of Science (BSc) degree in Medical Technology from Northern Caribbean University.

My constant involvement in the Medical field coupled with the passion I have in making the lives of people better, tied with my professional training as a Medical Technologist, have afforded me the basic skills and competencies needed to serve humanity. While undertaking my studies at Northern Caribbean University, I would make it a part of my agenda to give volunteer service to the Falmouth Hospital and Lab; this I do every year. Thus I learn the importance of being organized, flexible and most of all being patient. My Internship experience at the National Public Health Laboratory in Kingston, has given me with a better understanding of scientific principles that underlines each test in obtaining accurate results and most importantly finding sources of errors and correcting them. Therefore, I am equipped with the necessary skills and knowledge needed to perform task in every departments of a Clinical Laboratory.

It would be my utmost honor, to work within your organization, with the confidence and optimism that I will be able to contribute immensely to its growth and development, while offering selfless service to all our customers. This can only be achieved by the help of God.

I am available for an interview to discuss any possible vacancy at your convenience. I have included excellent references and qualification details in my enclosed résumé for your perusal.

Thank you for your consideration and I anticipate your feedback.

Yours Faithfully,

Shakeyra Dixon (Ms.)

Encl.

Shakeyra Dixon

Falmouth Gardens, Falmouth P.O. Trelawny, Jamaica

********@***.***.***.** (1-876-***-****/376-7701

OBJECTIVE

Patient, humble, trustworthy and a committed team player, seeking a Medical Technology position that will enable me to utilize my passion for health and desire for helping others, in creating a comfortable working environment while contributing to the strategic objectives of the organization.

EDUCATION & CERTIFICATION

Northern Caribbean University (NCU), Manchester August 2018

Bachelor of Science (BSc) in Medical Technology

Related courses: Clinical Haematology and Haemostasis Clinical Microbiology Clinical Chemistry Immunohematology Cytology and Histology Immunology and serology Clinical Microscopy Medical Orientation and Phlebotomy

SKILLS & COMPETENCIES

Proficient in Microsoft office suite

Organized, work well with people and a team player.

Maintain inter- and intradepartmental work flow by fostering a spirit of cooperation.

Maintain safe and clean working environment by complying with procedures, rules, and regulations.

Maintains patients’ confidence by keeping information confidential.

Problem solving skills.

EXPERIENCE

Internship

National Public Health Laboratory (Feb-August 2018)

National Youth Service:

Falmouth Hospital laboratory, Rodney St. Falmouth, Trelawny. Lab Technician (July,2016)

Falmouth Health Centre, Rodney St. Falmouth, Trelawny. Assistant Secretary

(July, 2015)

Falmouth Hospital, Rodney ST. Falmouth, Trelawny. Customer Service Representative, Accident and Emergency Department (July,2014)

Falmouth All age School, Falmouth Trelawny. Assistant Teacher (July,2012)

Social Development Commission, Falmouth, Trelawny. Secretary (July,2011)

Other Work Experience:

Summer Intern, National Commercial Bank (NCB), Falmouth Branch. (2017)

Voluntary Service –

Hargreaves Memorial Hospital Laboratory, 32 Hargreaves Mandeville, Manchester (2016)

Falmouth Hospital, Rodney St. Falmouth, Trelawny (2014-2016)

AFFILIATIONS & ACTIVITIES

Northern Caribbean University

Projects Director and Trelawny Parish Representative, North Jamaica Conference Club (NJCC) 2015-2016

Activities Coordinator, Medical Technology Undergraduate Association (MTUA) 2016

Member, Hospital Outreach Ministry 2016

Vice President of Social Affairs, Medical Technological Undergraduate Association (MTUA) 2017

REFERENCES

Mr. Delbert Robinson, Instructor, Northern Caribbean University

Email: *******.********@***.***.** Tel#: 876-***-****

Mrs. Joneshia Bryan- Thomas, Instructor, Northern Caribbean University

Email: ********@***.***.**. Tel#: 876-***-****

Contact this candidate