Naples, FL ***14
I have extensive experience in the Hospitality Industry specializing in customer facing throughout my 25+ year career. I have a proven ability to manage and resolve all types of customer situations including disputes with complete professionalism. Can work effectively in a team setting or independently.
Authorized to work in the US for any employer
1 Atlantic - Atlantic City, NJ
April 2015 to Present
November 2013 to November 2017
Bartender waited on customers at the bar. Waited on service bar.Ran food to the bar for patrons.Put liquor and wine orders away.
2005 to November 2013
Worked independently for all shifts of a large Bar and Grille. Personally responsible for timely and professional service for up to 75 customers simultaneously. Responsible for cash drawer receipts and end of shift settlement. Communicated effectively and professionally with all customers handling disputes, and general questions from the Public.
Casino Floor Server
Sands Hotel & Casino - Atlantic City, NJ
1983 to 2005
Responsible for the timely and accurate delivery of beverages to Casino Patrons over a large area of the Casino Floor. Assisted patrons with questions regarding aspects of the Hotel. Added value by being courteous knowledgeable and professional thus enhancing the customer's experience at the Property. Required to work with very little or no supervision. Education
Holy Spirit High School - Absecon, NJ
Waitress, Hostess, Restaurant Server