Strategic and innovative Human Resource Manager who strives to achieve the business vision with human resource initiatives that improve the business’s performance, profitability, growth, and employee engagement. Has the perspective and appreciates that human capital is the greatest asset to a business and thrives on tough challenges.
JUNE 2018 – AUGUST 2018
HUMAN RESOURCE MANAGER- INTERN, Boeing
Deploy and administer HR programs, policies, practices and processes. Develops integrated HR initiatives and solutions to advance organizational objectives. Analyzes staffing and diversity strategy performance and develops corrective solutions. Partners with leadership to design and implement workforce strategies to meet organization objectives. Consults with management on staff selection. Leads or conducts employee investigations, tracks and monitors case activities.
Receive and resolve escalated employee and organizational issues. Leads analysis to research employee issues, determine staffing trends, etc. Establishes metrics to monitor people related matters and develops innovative solutions to resolve HR issues.
Conduct employee investigations and works with stakeholders to determine disposition. Provides guidance on investigative processes and procedures. Coordinates HR inquiries and investigations and monitors case activities. Identifies and guides resolution of employee issues and coordinates corrective action to ensure consistency. Coordinates employee grievance activity and provides guidance on responses. Mediates disputes. Reviews cases with management and consults on outcome. Briefs stakeholders on results of investigation.
Provide guidance on HR policies and processes. Implements key HR processes such as performance reviews and salary management. Advises management on compensation processes and tools. Analyzes pay practices and makes recommendations on improvements. Consults with management on pay and retention issues.
Guide management on performance issues and processes. Observes team dynamics and develops tailored solutions to build effective teams. Coach's management in understanding of performance measures.
Provide advice and counsel to management to align and integrate HR strategies to the business strategies. Identifies potential risks and advocates for solutions to mitigate risks. Participates in business proposals representing HR strategies and objectives to align with future business pursuits. Understands the business of customers and builds collaborative integrated solutions focused on specific business challenges.
Partner with leadership to design and develop workforce requirements. Guide and partner with leaders on the hiring process including job advertisement, interviewing, final selections, and on-boarding.
Researches future skill requirements and analyzes talent pipeline to identify skill gaps. Documents needs assessments and coordinate with stakeholders to develop appropriate training. Advocates employee interests and perspectives and facilitates communication. Provides management with employee engagement data and analysis. Partners with management to develop mitigation and survey action plans. Counsels employees and managers to improve workplace environment.
FEBRUARY 2002 – JANUARY 2010
RESTAURANT GENERAL MANAGER AND PROFESSIONAL BUSINESS ORGANIZATION DESIGNER, arby’s, Fazoli’s, burger king, sonic
Hiring, training, managing, supervising, directing, and developing Great People ready to serve.
Demonstrating a Fair, Firm, Fun leadership approach, and leading by example.
Managing a profit and loss statement to exceed expectations every week, month, and year.
Swiftly resolving employee concerns with a thoughtful approach.
Celebrating team successes and coaching for better performance.
Setting expectations and providing clear and continuous feedback.
Creating an upbeat positive atmosphere during the shift that makes work fun.
Helping employees understand the big picture and their role by sharing the why behind tasks.
Understanding how to use metrics to evaluate performance and make necessary improvements.
Getting out in the community, making a difference, and growing sales.
Maintaining and enforcing safety and sanitation standards
Relentlessly complying with all federal, state, and local laws and regulations
B.S BUSINESS ADMINISTRATION EMPHSIS IN HUMAN RESOURCE MANAGEMENT, national american university
Member of the Dean’s List or President’s List every quarter and graduated with a 3.94 GPA. Graduated Summa Cum Laude and Valedictorian.
MASTER’S IN BUSINESS ADMINISTRATION EMPHSIS IN HUMAN RESOURCE MANAGEMENT, national american university
Multi-tasking and team-working skills
Attention to detail
Resourceful problem solver
Proficient in Microsoft Office
Ability to prioritize workload
Strong interpersonal and communication skills
Member- Society of Human Resources Management (SHRM)
President- Quilting Fabric Angels, charity organization providing quilts and angel gowns to different charities.