Customer Service Sales

CURRICULUM VITAE

OF

VANESSA MARTINS

PERSONAL DETAILS

Full names : Salomi Naomi Vanessa

Surname : Martins

Date of birth : 04 January 1996

Gender : female

ID number :960**********

Nationality : South African

Race : coloured

Disabilities : none

Home language : Afrikaans

Other languages spoken : English & Sesotho

Hobbies : jogging, reading and cooking

Physical address :772 Greenside

Oukasie

Brits

0250

Contact numbers : 072*******

alternative : 071******* ( mother : Maria Martins)

:072******* ( Fiance : Nathaniel Mnyandu)

email address : ***************@*****.***

Educational background

Highest grade completed : Grade 12

Year :2014

school attended : Central Secondary School

Subjects :

English home language

Afrikaans

mathematics

computer applications

economics

accounting

life orientation

Work experience

Company name : Dynamic sales

duration : October 2015 – October 2016

Job type : Learnership ( sales and marketing)

Reference : Jean de dieu ( 072*******)

Job title : Sales rep

Duties : promoting outdoor gear for Trappers, promoting new medication for pharmacies

Company name :Extreme confirmation & admin

Duration : October 2016 – January 2017

Job type : Provident fund consultant

Reference : George de kok ( 010*******) manager

Job title : Call Centre consultant

Duties : sending and receiving provident fund documents, dealing with clients face to face to fill out documents, tracing of clients, paying out provident funds, sending and receiving of emails.

Company name : Bytes Peoples Solutions

Duration : march 2017 – august 2017

Job type: Call Centre

Reference : Makungu ( 011*******) coach

Job title : Call Centre agent for Vodacom

Duties : receiving inbound calls, helping to setup network, assisting customers with technical difficulties

eg: missing airtime, network problems, data problems,account balances

SKILLS

Team player

Honesty and integrity

Computer literate

Good listening skills

Fast learner

Excellent telephone etiquette.

Good Interpersonal Skills.

Good Communication Skills.

Customer service orientated

Contact this candidate