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help-desk support

Memphis, TN
September 20, 2018

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Ashton Holton



Seeking a responsible and challenging position in a reputed and well Organized Company where I can fully utilize my Technical skills.

Senior System Administrator

Carlisle Corporation

January 2018 – Present 9 months

Provide hands-on and remote IT support for staff, faculty, and students.

Install, maintain, move, and troubleshoot servers, network components, PCs, printers, laptops.

Projectors, document cameras, tablets, access points, security cameras, VOIP and cell phones.

Tier 3 Helpdesk Manager/Local IT Technician/Senior Sysadmin

Carlisle Corporation

July 2016 – Present 2 years 3 months

Memphis, TN

In charge of Remote Technician in the Mississippi area. Maintaining the network environment and hardware at the Memphis Carlisle Headquarters.

Skills /Programs: Microsoft Words & Outlook, Excel, PowerPoint, 10 key, AES Filing, Witron, Fax, Coping,

IT Helpdesk Manager

Carlisle Corporation

August 2013 – July 2016 3 years

Manage all 97 sites for basically everything from WiFi to the Point-of-Sale systems. Also managed vendors and purchasing of equipment.

Windows Ucrew Member

Campus Entertainment, LLC

August 2012 – May 2013 10 months

Starkville, MS

Working as a Hype agent for the launch of Windows 8 and the Windows phone. Interacted with 40 people a week showing them how to utilize the technology in an efficient manner.

BioInformatics, General Linux Server Administration

Dr. Henry Wan's Systems Biology

June 2012 – December 2012 7 months

Starkville, MSManaged 3 linux servers all with different functions. Began work into DNA/RNA sequencing through Bowtie Suite (cuffdiff, cummRbund, etc).

Marketing Consultant

Entrepreneurship Center at Mississippi State University

January 2010 – January 2012 2 years 1 month

I researched different marketing groups for start-up companies and gave business advice regarding the efficiency of their company.

Website Coordinator

Worked with graphics designers and software engineers to develop the database, MS SQL Server 7, and Active Server Pages for the community section of the company Web site.

Academic Outreach and Continuing Education at Mississippi State Unniversity

May 2009 – August 2009 4 months

Designed and launched a website for the AOCE department.

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