Davenport, Iowa 52804
Bachelor of Arts, Computer Science ( Minor: Math & Philosophy) May 2015 Augustana College, Rock Island, IL
Work Experience / Internships
Tier 2 Dental Technology Support Engineer December 2014 - September 2018 Medix Dental
Medix Dental is a tech support company specializing in IT for Dental offices. The company assists offices set up and maintain their technology and guides them to become HIPAA compliant.
Working quickly and efficiently on critical office issues such as down workstations, servers, or database crashes.
Speaking clearly and confidently to the clients, even when under pressure.
Coordinating with 3rd party vendors such Henry Schein, Patterson Dental Co.
Provisioning Cisco Meraki firewalls for many offices and initializing VPN connections for offices with multiple locations.
Assisting the Medix Dental Network Architect with SQL queries and manipulation for sales and workstation monitoring. Web design Intern June 2014 - November 2014
The Augustana web guild is a non-profit group that designs, creates, and maintains websites for clients.
Honing in my ability to design and create a website from start to finish according to the specifications the client approved.
Continuing work with the web guild at different times with updating websites for clients.
Side projects where I worked one-on-one with clients for larger changes and redesigns of their sites. Technical Director/Webmaster August 2013 - June 2015 Waug, Augustana College
Rock Island Illinois
Student-run college radio station broadcast on the web.
Monitoring and doing general upkeep for the physical Windows server on campus.
Developing a website tool to update show times and register new shows and displays them in a clean format when the shows air. Done with PHP and an SQL database.
Maintaining and displaying a collection of radio show records in an SQL database and displaying them neatly on the waug.fm website for fellow students to download and listen to.
Updating shows, show times, and the database of music stored in the waug server by working with other students each class rotation.
Fixing and soldering cables and configuring physical connections in the office / studio and outside of the office for live shows on campus and around the Quad Cities.
Operating Systems - Windows 7 through Windows 10 and legacy Windows distributions, Windows Server 2008 R2 - Windows Server 2016. Linux: Red Hat Canonical Ltd, Debian, Arch Linux. OSX. S erver Experience - Working with Active Directory environments and Domain controllers at large offices of anywhere from 3 to 50 computers. Maintaining Domain Controller and Remote Desktop servers. Proficient with server virtualization with applications such as HyperV, VMWare, VirtualBox, and VSphere. S oftware - Adobe Suite CS6 and Gimp, Eclipse IDE, MySql, general IDE’s (Notepad++, Sublime3, etc.) P rogramming Skills - Proficient in: Java, Visual Basic, SQL. Good with: Python, C, C++, Fair in: Prolog, Assembly Language.
Assist with moving a non-profit company to the cloud July 2014 Western Illinois Area Agency on Aging
Western Illinois Area Agency on Aging is a not-for-profit group that is a part of a larger government agency that assists the elderly across all of Illinois. I was working with the Web Guild at the time. WIAAA ran into an ransomware a month or two ago and were now looking to cloud storage to assist in preventing this from happening again. I volunteered to assist. I worked with them to enumerate a comprehensive breakdown of some of the best solutions / companies from which to choose. They decided on using microsoft 365. I assisted in the transition of file servers to the cloud as well as email migration. It was a few terabytes of data and ~20 email accounts to migrate in the end. This task helped me become comfortable with Microsoft's cloud based hosting as well as client-facing.
Create and maintain a Wordpress website that has monthly posts July 2016 - present animationfixation.net
Wordpress site with a Ubuntu server hosted on DigitalOcean. Implemented the site from a Photoshop mockup given to me. It is a responsive website that is a modification of a simpler Wordpress theme. I maintain updates to the site, added a forum, and create a post every once in a while. I use Wordfence to check for vulnerabilities on the Wordpress side, and I am always alerted to posts and user creation for the site. I also do general updating and tweaking of various plugins I use on the site. I check ports every so often and make sure that the versions of Wordpress we update through do not have any known exploits.