Customer Service Accounting

Dayton Po Chen

909-***-**** ***** Quail Summit Drive, Diamond Bar *************@*****.***

EDUCATION

Ohio State University, Fisher College of Business May 2018

B.S. Business Administration – Concentration in Accounting Columbus, OH

Relevant Coursework: Cost Accounting, Advanced Financial Accounting, Auditing Principle and Procedures, Tax Accounting, and Accounting Information System

Mount San Antonio College June 2015

B.A. Business Administration Walnut, CA

WORK EXPERIENCE

SIGCUS INC June 2016 – July 2016

Accounting Assistant Intern City of Industry, CA

Conducted bank account and general ledger reconciliations and analysis such as cash, fixed assets, accounts payable, accounts receivable and inventories on a biweekly basis to identify any error and make adjustments.

Handled accounting transactions including invoices, accounts receivable/payable and purchasing functions

Assisted staff accountant with the preparation of monthly management accounts, payroll, budgets and forecasts.

Tradition at Kennedy August 2015 – March 2016

Student Assistant Columbus, OH

Created a strong-team environment that is passionate about customer service and sets an example of professionalism, ownership, and proactive communication.

Guided guests’ dining experience with selective suggestions to fit needs and interests to satisfy the guest as well as increase organizational profits.

Reconciled cash register at the beginning and end of day to verify revenue sales.

Private Tutor January 2015 – May 2015

Personal Tutor Los Angeles, CA

Explained complex concepts using easy-to-understand terms and examples and developed strategic action plans based on student’s academic goals.

Worked closely with two elementary school math students to increase their proficiency and grades resulting an improvement from B to A-.

LEADERSHIP EXPERIENCE

Ohio State Taiwanese Student Association August 2017- May 2018

Treasury Columbus, OH

Maintained accurate organization financial records throughout the year to be reviewed at any time by members and officers’ organizational profits.

Decreased programming costs for events by researching products & service prices across multiple vendors to accurately estimate the total price of events

ADDITIONAL

Organizations: Accounting Association, Ohio State Taiwanese Student Association

Skills: Fluent in Mandarin, Proficient in MS Office, Excel, PowerPoint

Interests: Community Involvement, Fitness and International Travel

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