San Diego, CA
Dynamic IT professional with proven experience in using new technology hardware, software, and methods to meet organizational goals and objectives.
Project Management Professional (PMP)
ITIL v3 Foundations
Security+, CE (2014-2017)
Active, In-Scope 2015
Database Management and Programming
CHIEF TECHNOLOGIST, Disability Insurance Services
San Diego, CA 2015-2018
Directs the development of the IT department to ensure the usage of new and improved systems and techniques in technology to meet and exceed business objectives. Performs periodic technology system reviews to evaluate ability to meet technology and overall business goals and objectives. Creates and maintains a technology roadmap to coordinate the transition from old to new systems, while still meeting organizational needs and regulatory requirements.
Consolidated server infrastructure to eliminate redundant systems reduce costs, and minimize security attack vectors, while increasing availability and accessibility.
Replaced aging telecom system with updated hardware and added new functionality to support onsite call centers, conferencing capabilities, and internal personal messaging.
Performed vendor management, evaluating, selecting, and managing partners for managed services, development, and security.
IT SYSTEMS ENGINEER, ConAm Management Corporation
San Diego, CA 2014-2015
Focal point for integration between help desk, business application support, and infrastructure sections of the IT organization. Reorganized and standardized software deployment and computer hardware inventory. Developed methods and code to integrate disparate software applications, providing a solid foundation for operations and reporting. Provided sound technical recommendations for strategic planning initiatives.
Led efforts to update IT helpdesk ticketing software, including migration of data through nine versions, preventing the loss of over a decade of support ticket data.
Designed and implemented a PowerShell script to automate the creation of new AD user objects, to include security group assignment and account creation for Microsoft Exchange on-premise and Office 365 email accounts.
SYSTEMS ENGINEER, Lockheed Martin
San Diego, CA 2006-2014
Directly promoted to support Enterprise Business Services, the Lockheed Martin (LM) division providing engineering and project management support to multiple LM Business Areas. Provided technical expertise across system requirements definition, requirements tracking, systems design and test, and systems compliance. Continuously created numerous key technical documents, such as Concept of Operations (CONOPS), System Requirements Documents, and Standard Operating Procedures (SOPs).
Requirements and Test Lead for Enterprise Office Team, responsible for requirements management, change management, test execution, as well as providing technical expertise in the area of Group Policy Object (GPO) test and deployment, and tier two and three problem resolution.
Lead Technical Engineer on Enterprise Browser standardization project, responsible for the overall configuration of all web browsers utilized in the organization, ensuring compliance with the Lockheed Martin Secure Desktop Configuration (LMSDC) and the US Government Configuration Baseline (USGCB) standards.
Coordinated the test of 650+ applications against the windows Vista and 7 operating systems, as the Enterprise Operations Test Lead, to ensure application compatibility for deployment, preventing work stoppage and loss of billable hours.
DOCTOR OF MANAGEMENT, IT MANAGEMENT
Colorado Technical University EST. December 2018
MASTER OF SCIENCE IN MANAGEMENT, IT MANAGEMENT
Colorado Technical University 2009-2010
BACHELOR OF SCIENCE, COMPUTER INFORMATION SYSTEMS
State University of NY, Polytechnic Institute 2006-2008
SERVER OS: Windows Server NT 4.0 – 2012 R2, Exchange Server 2010 -2013, SQL Server 2005-2014, SQL Server Reporting Studio 2005-2008
CLIENT OS: Windows 95 through Windows 10
PROGRAMMING: Powershell, SQL, HTML, .NET