Odessa TX, *****
Objective: Providing exceptional service with over 5 years of experience in telephone etiquette and hands on customer care, while building loyal relationships, solving problems, and increasing sales.
Aiming to use my proven skills to effectively fill a position in a company that wants to excel.
•Software: Microsoft Word/ Office/ PowerPoint and Excel experience, Email and faxing. Typing 35 WPM.
•Great phone etiquette
•Dynamic customer service professional and go-getter attitude, experienced in office and retail store settings.
•Excellent in listening to customer’s needs, articulating product benefits and creating solutions that provide value to the customer.
•Build and maintain enduring customer relationships to generate repeated business.
Education: Odessa High School, Odessa TX 2005-2009
Odessa Country Club Odessa, TX
Receptionist from June- Present
Electronic data entry
Responded to telephone inquiries, providing quality service to customers and associates inquiring about the availability of our establishment.
Ector County Odessa, TX
Deputy Clerk June 2017- August 2018
Electronic Data Entry
Filing paper work, new court cases, and reopening cases
Customer service to the public
Incoming calls and responding to all phone request or email
Working the mail
Issuing legal Forms
All duties assigned by the District clerk
Cheddars Scratch Kitchen Odessa, TX
Waitress May 2014 -June 2016
Provided guest with great customer service to have a wonderful dining experience, and win customers loyalty to our establishment.
Managed and handled all cash/credit/gift card transactions.
Provided guest with wine, alcohol and food knowledge.
Clark Chiropractic Clinic
Receptionist August 2015-2015
Incoming Calls/ Setting Appointments