Jonathan D. Dick
James Madison University
Bachelor of Arts
Graduated: May 2013
Virginia Western Comm. Coll.
Associate of Science
Major: General Studies
GPA: 4.0 Summa Cum Laude
Graduation: May, 2011
Salem Health and Rehabilitation Center Salem,VA 24153 August 2015-Current
Director of Environmental Services
•Responsible for the daily operations of both housekeeping and laundry in a 240 bed facility.
•Ordered supplies and managed budgets.
•Planned floor care projects.
•Monitored employee punches and corrected time clock mistakes.
•Wrote employee schedules.
•Partcipated in the State Survey process and ensured readiness for State Survey.
•Worked with other departments (Maintainance, Nursing) and patient families to ensure timely resolution of service concerns.
Health Care Services Group Roanoke, VA 24019 October 2014-August 2015
•Became proficient in all staff positions (laundry, housekeeping, floor technician)
•Managed the daily performance of employees through Quality Control Inspections
•Directed daily workflow to housekeepers, laundry, and floor techs.
•Monitored payroll and corrected time clock mistakes to ensure accurate time-keeping
•Wrote schedules to ensure proper coverage and budget controls
•Oversaw budget for monthly supplies including paper goods, chemicals, and linen
•Maintained relationships with nursing home staff and clientele to ensure customer satisfaction
•Addressed disciplinary issues between employees quickly and efficiently
Panera Bread Blacksburg, VA 24060 June 2013-October 2014
•Became proficient in all associate positions
•Completed daily deposits
•Ensured fast and friendly service to customers
•Conducted hiring and training of new associates
•Wrote weekly schedules
•Completed both opening and closing duties
References available upon request.