Quality Supervisor / Operations Supervisor
Resume:
**** ***** **. ******, *********
PHONE# ***- ***- 5152 ( MOBILE)
********@*****.***
SHANNON ENDLESS
EXPERIENCE
June 2017 – July 2018
XPO Logistics Belvidere, Illinois
Operations Supervisor / Quality Supervisor
• Supervisor 20+ hourly employees
• Ensure they are performing rate
• Discipline if necessary
• Open Warehouse when Operation Manager is not available
• Run hourly reports / Daily Reports
• Help with customer request
• Review Quality Procedures / Documents for Aerospace / ISO requirements
• Interview for New Hires
• SAP program
September 2007 – March 2017
Medicoil Lake Geneva, Wisconsin
Quality Technician / Document Specialist
• Update and create new documents per QMS
• Final Inspection – Insuring the parts meet customer prints, document and ship parts to customer.
• Research and Development inspection – Insure APQP meets the needs of customer requirement and traveler has all proper steps to complete the job.
• Quality Internal Auditor – Yearly Audits of departments to ensure they are following the Medicoil standards, ISO 13485 and customer requirements.
• Gage Calibrations
December 1999 - June 2007
United Industries Beloit, Wisconsin
Technical Quality Specialist May 2000 - June 2007
§ Quality Systems - PPAP’S(Direct Customer Contact), SPC, Gage R&R, APQP(order reviews and final sign-off if needed, insure information and gauging correct per specification and customer requirements), Customer Specification
Processing(spec sheets), Internal Auditor, Control Plans, FMEA’S, IMDS and Backup for Data Document Control, Key Member of Quality Team responsible for implementing TS16949 successfully
§ Lab – Writing Procedures, Maintaining Electropolish Test Tank, Ordering Supplies and Chemicals, Destructive Testing, Samples(cut, mount, grind, polish), Electropolish Samples, Micrographs, SPT test(Copper Sulfate Test)
§ Gage Calibration – Managed Calibration program, performed calibrations, coordinate with vendors (repairs, upgrades, calibrations & replacements) & coordinate monthly reports and calibrations to inspectors, trouble shoot, serviced and repaired lab equipment
§ Non Conforming Material & Product – Vendor Contact for non- conforming material, Inventory, Data Base Administration, Material Review Meetings & Material Rejections to Suppliers
§ Backup for receptionist-use of multi line phone system Utility Helper December 1999 - May 2000
§ Packing
§ Making Labels
§ Stocking Mills
EDUCATION
§ Beloit Memorial High School, Beloit Wisconsin,
• Graduated with High School Diploma, January 1989
§ Highland Community College, Freeport
Illinois,
• 1yr of Accounting & Business Management 1991-
1992
§ AIAG, Southfield MI,
• Training in PPAP, APQP, Control Plans, FMEA, SPC
§ Other Training
• ISO training for QS 9000, TS 16949 and ISO 13485,
• IMDS (International Material Data System),
• Gage Calibrations Gage R&R, Internal Auditor and Micro VU
OTHER SKILLS
§ Computer Skills - Excel, Word, Access, Power Point, Visual Basic, XBMS, Mini Tab-
§ Key Member of Quality Team responsible for
implementing TS16949 (Quality Management System) - Automotive
§ Multi line phone system
§ Ability to read and use Micrometer, Dial Caliper, Rockwell Tester, RA Tester, Tape Measure, OGP, Microscope, Micro Vu, Science Scope and many more tools
§ Help implement ISO 13485 Medical devices
REFERENCES
Duane Drevdahl
Owner – Drevdahl Autobody
Missy Madison
Maintenance Assistant
********@*****.***
Ken Tollas
Production Manager Medicoil
*******@********.***
*.******@*****.***
Janet Murray
Quality Assurance Manager
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