Customer Personal

CURRICULUM VITAE

PERSONAL DATA

Name Catherine Ochola

Date of Birth 7h February, 1988

Gender Female

Nationality Kenyan

Telephone 070*******

Language English, Kiswahili

Email ************@*****.***

CAREER OBJECTIVE

To utilize my acquired skills efficiently and effectively in an environment that rewards hard work and excellence as I fully potential, talents and abilities to bring the best results in my career for benefit of the whole society

PERSONAL PROFILE

I am an innovative, creative, industrious and self-motivated individual and can work effectively in a dynamic environment with minimal supervision.

I am equipped with good communication skills, diligence, good work ethics and a team player.

WORKING EXPERIENCE

2015-2017: Lake Victoria Beach Resort

Position: Waitress

Duties and Responsibility

Communicating with customers to resolve complaints or ensure satisfaction.

Collecting payments from customers.

Processing customer bills or payments.

Taking customer orders.

Serve food or beverages.

Cleaning tables or counters after customers have finished dining.

Taking customer orders.

Cleaning tables or counters after customers have finished dining.

Sharing information with customers about the status of their orders

Refilling customer drink orders throughout the meal

Finding out if customers need additional items

Keep dining areas clean.

Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

Inform customers of daily specials.

Clean tables and/or counters after patrons have finished dining.

EDUCATION BACKGROUND

2012 : Maseno College

Certificate in Hotel Management

2008 – 2012 : Nyamonye Girls High School

Kenya Certificate of Secondary Education

REFEREES

Provided upon request

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