Customer Service Security Officer

To Whom It May Concern:

It is with great pleasure that I am offering my resume for the opening position within your organization. I am really interested in the position and have the professional skills, knowledge and experience needed.

With my current skillset, I have the potential to become a valuable asset for your company. I am well organized and love challenges. I am good with the public and take pleasure in solving problems.

Please offer me the opportunity to speak with you in person about the position and what I can bring to your company. Feel free to contact me on my cell at 762-***-****. Thank you for taking the time to review my resume.

Sincerely,

LaShae’ Dominique Jennings

Objective:

My objective is to obtain a position in law enforcement/security in order to utilize my training and skill set to the best of my ability, in result keeping individuals safe.

Summary of Qualifications:

With my experience, my primary focus is on safety and security management, as well as asset recovery. I am skilled in problem solving and conflict resolution. I also pride myself with high ethical standards and the ability to be honest with supervisors and employees, while not misleading customers at all times, including suspicious events and security questions. Monitoring security footage and being CCTV literate for secondary security are also skills of mine, along with being responsible for dispatching officers to multiple precise locations as needed. I am very familiar with generating reports for incidents that occurred on property, accompanied with the use of iTrack to log all events that happened throughtout the day. In addition, formally trespassing unwanted guest from property while being vigilant of surroundings and having knowledge of all emergency exits is also a skill I pride myself on. Lastly, applying mechanical restraints as needed on those who may bring harm to others.

Work Experience:

MGM National Harbor: 07/2017-Present (Oxon Hill, Maryland)

Contemporary Services Corporation: 03/2016-Present (Upper Marlboro, Maryland)

Cookout: 11/2014-04/2015 (Augusta, GA)

Red Lobster: 03/2014-02/2015 (Augusta, GA)

Skills:

●Positive Attitude

●Customer Service

●Excellent communication skills

●Reliable

●Experience w/ hand wands and metal detectors

●Experience w/ bag checking

●Report Writing

●Dispatch Operator

●CCTV literate

Education:

University of the District of Columbia, Washington, DC (January 2017) Majoring in Correction Administration, Expected graduation date December 2017

Paine College, Augusta, GA (January 2013- April 2016) Transferred

Washington Metropolitan, Washington, DC (August 2008- June 2012) High School Diploma

Community Service:

The DC Kitchen: Helped serve food to the homeless. (Washington, DC)

Stop The Hunger: Helped package food in order to provide life-saving aid to those living in poverty. (Washington, DC)

VA Medical Center: Worked with disable veterans, provided them the things they needed, set up appointments, made phone calls to remind patients of upcoming appointments, helped doctor’s stock medicine closets, and set up patient’s room.

Leadership Positions:

Miss Kelly Green: 2015-2016

Parliamentarian of Student Government Association: 2015-2016

President of Crème de la Crème Model Society: 2014-2016

Miss Epworth Hall: 2014-2015

Miss Crème de la Crème: 2013-2014

Certifications:

Unarmed DC Security Officer Course

Adult: First Aid, CPR, and AED

Child: First Aid, CPR, and AED

First Aid, CPR, and AED Instructor

DC SO License

Maryland SO License

Report Writing

Dispatch

Surveillance/CCTV

References:

Available Upon Request

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