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Cyber Security analyst

Boston, MA
September 17, 2018

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Alex Dos Santos 617-***-**** Boston, MA Summary

I am a self-motivated, detail oriented, & multilingual Cybersecurity Professional with a passion for learning new tools and cross functional collaboration. With a variety of skills ranging from inventive problem-solver, teamwork, and leadership. Excellent oral and written communication skills, and technology enthusiast, with drive to complete tasks efficiently. I enjoy investigating and resolving technology challenges that involve securing, networking, mobile, software, and/or hardware security. Currently seeking a career in Cybersecurity. Education

CyberWarrior Academy / UMass Boston, Boston, MA

Intensive CyberSecurity Technical Training

March 2018 – June 2018

Year Up / Cambridge College, Cambridge, MA

Certificate of Information Technology, Computer Science and Business Management September 2012 – June 2014


Cisco IT Essentials Certified: PC Hardware and Software EC Council Certified Network Defender (CND) EC Council Certified Ethical Hacker (CEH) EC Council Certified Incident Handler (CIH) Certified CyberWarrior (CW)


CyberWarrior Academy

Intensive 10-week hands on Cyber Security Lab Training

• Used different SIEM tools such as Splunk, IBM QRadar, created dashboards, log management

• Vulnerability scanning/management with tools like Nessus & Nexpose to set policy’s we would like to scan

• Incident handling & processes, risk assessment analysis & impacts, knowledge on security awareness, Insider threats, social engineering, Security policies and procedures

• Consulting engagements to a live panel of judges from real-world organizations based on their company needs

• Experimented and learned from variety of lab simulations and virtual assignments from real world scenarios and tasks

John Hancock Financial, Boston, MA

Desktop Engineer -End User Support

March 2018 – May 2018

May 2017 – March 2018

• Responsible for end-user support for over 5,000+ employees, including white glove support for executives, and ensure quality customer service, with an average of 6-10 tickets per day while operating Windows 7 OS

• Installed applications SQL 2008/2012, Bloomberg, OneDrive, Rumba desktop, Chrome, Bombgar, AWD TA 2000, MS Office, and others; set up equipment for new employee use, performing or ensuring proper installation of cable, operating systems, appropriate software, VPN, and machine encryption

• Administered user accounts on Active Directory, password resets, unlock accounts, and SCCM Independent IT Consultant- IT Engineer Roles

Perkins School For the Blind – Watertown MA

Sun Life Financial – Wellesley, MA

Silverlink Communications – Burlington, MA

September 2014 – May 2017


Packet Analysis with Wireshark, NetworkMiner, & TShark

Used tools to perform Network Scanning and Vulnerability Management, with NMAP, Nessus, Zap Proxy, SQLmap, Metasploit,

& Empire

Windows 07-2010, & Kali Linux

Splunk, Snort, IBMQradar

Pen testing with Kali Linux, Burp Suite

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