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SAS Programmer Analyst

Wake Forest, North Carolina, United States
September 15, 2018

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Amy Overby Wilkerson **** Buck Run Trail, Wake Forest, NC 27587 919-***-****

Computer Skills

SAS 9.4 SAS Grid SAS Enterprise Guide 4.3 SPSS Voxco Blaise for Windows 4.8 Hatteras CATI-CMS Microsoft SQL Server Management Studio 2012 Microsoft Access 2016 Microsoft Excel 2016 Microsoft Word 2016 Adobe Acrobat OneNote 2016 Office 365 Microsoft Outlook 2016 FileZilla Bugzilla JIRA Confluence NCS EndNote ScanTools for Windows Remark OMR VAX/VMS WordPerfect 6.1 EpiInfo COBOL Teleform Manipula C++ C# Visual Basic.Net C#.Net Java JCreator Pro Eclipse Unix ASP.Net Subversion Bitbucket Git Sourcetree Microsoft Visual Studio 2017 HTML 5 Microsoft Windows 10 Microsoft Sharepoint SalesForce

Professional Experience

August 2018 Belk, Raleigh, NC

Sales Associate. Assist customers with purchases and ring up purchases as needed. Promote the Belk Rewards store credit card to all customers.

2017 to 2018 North Carolina General Assembly, Raleigh, NC

IT Applications Programmer. Assisted with updates to the GARDS (General Assembly Research and Documentation System) system, an application written in VB.Net and C#.Net. Learned C# and the .Net system through on the job training. Gained familiarity with the MVC model of C#.Net.

2004 to 2016 RTI International, Research Triangle Park, NC

Systems Programmer/Analyst. Responsible for developing computer-assisted instruments of all types in Blaise and Hatteras and for designing Manipula programs to preload and export data to tracking. Used the CATI Case Management System and Voxco to design a unique front- and back-end for each computer-assisted interview. Communicated with project directors, task leaders, and call center supervisors, as needed, to ensure that projects were in the field on schedule. Addressed changes that may be requested after interviewing begins. Provided data management support, data file documentation and delivery, and other programming services, usually using SAS. Performed end to end testing on complex studies. Hatteras is an RTI-proprietary program used to produce web interviews and uses C# in its logic. Assisted with proposals by providing budget information or writing original text to be included. Worked on a pharmaceutical data study for two study years, each time delivering the required data and coming in under budget and on time. Also worked on designing eCRFs for a national study of nulliparous women for a period of two years.

1994 to 2004 Social & Scientific Systems, Inc. (formerly CODA, Inc.), Durham, NC

Applications Programmer (2001 to 2004). Blaise programmer responsible for programming and debugging CATI interview programs. Developed, programmed, and tested soft (suppressible) edits in Blaise to check for potentially out-of-range values, between-field inconsistencies, and possible data entry errors. Responsible for all documentation related to Blaise CATI programs: annotated hard copy questionnaires to specify Blaise field names and maintained an up-to-date file with Blaise soft edits written in English. Designed, tested, and debugged data entry programs using Blaise, Microsoft Access, and KeyEntry III software. Collaborated on forms design from both the quality control and programming perspectives, including applicability to data cleaning and data entry activities, as needed. Researched and made recommendations on data entry programs to replace KeyEntry III.

Quality Control Assistant II/Technical Specialist (1994 to 2001). Designed codebooks and performed data cleaning using VAX-based proprietary software package, including creating and applying update files to data sets. Developed complex logic checks and translated them into the COBOL language. Designed, tested, and debugged data entry programs using KeyEntry III software. Designed and developed forms for use by the Quality Control Department, including study form inventories, check-out logs, and error correction forms. Collaborated on forms design from the quality control perspective, including applicability to data cleaning and data entry activities. Assigned occupation and industry codes using the 1990 U.S. Census Bureau Industry and Occupation coding system. Assisted with training and with supervising coding staff. Maintained an inventory of publications located in the Quality Control library and ordered or renewed publications as requested.

1992 to 1994 Battelle Durham (formerly Battelle/Survey Research Associates, Inc.), Durham, NC

Word Processing Specialist/Document Designer. Entered data and formatted drafts of questionnaires, making revisions as needed. Prepared mass mailings to study respondents and assisted study coordinators with subsequent re-mailings as required. Designed and managed an inventory database using dBASE IV to track all Battelle/SRA-owned, government-owned, government-furnished, and contractor-acquired property. Formatted budget proposals using Lotus 1-2-3 with WYSIWYG and prepared monthly financial spreadsheets. Assisted study coordinators with forms development and revision.

Other Positions of Interest

1990 to 1992 Courtesy Unlimited, Inc., Chapel Hill, NC, Word Processor.

1989 to 1990 Acker, Adkins & Garner, P.A., Durham, NC, Legal Assistant.

1988 to 1989 American Airlines, Jamaica, NY, International Flight Attendant.


BA, German, University of North Carolina at Chapel Hill, Chapel Hill, NC. Graduated cum laude with Honors.

Selected Courses in the Computer Programming Certificate Program, North Carolina State University, Raleigh, NC.

Honors and Awards

RTI Annual Award, 2009, 2010 and 2013

RTI Team Award, National Survey of Residential Care Facilities (NSRCF), September 2011

Phi Beta Kappa Honor Society

Alpha Phi Delta (German Honor Society)

James M. Johnston Scholarship Recipient

Phi Eta Sigma (Freshman Honor Society)

Freshman/Sophomore Honors Program


French: speak, read, write

German: speak, read, write

Spanish: read

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