Engineer Manager

NELSON VARGAS

***** ******* **** #** ***** Hollywood CA, 91606

Phone: 323-***-**** **********@*****.***

Experience

Software QA Engineer Sept 2015 – May 31, 2018

Stashimi Inc – Pasadena, CA

As the only QA I executed all integration, functional, usability, regression, end-to-end tests.

Started in a Scrum agile development environment and transition to a Kanban system.

Design, develop, document, and maintain detailed test cases.

Verify and document results to ensure the system’s technical and functional requirements are met.

Create and track bugs using Jira.

Use Xcode and Android Studio to test new code.

Work with Mac OS terminal and use GIT to pull and update code.

Test API calls using Google Postman and AWS API Gateway.

Interact with developers and product manager to understand requirements, application functionality, and navigation workflow.

Communicate with clients to assist with our product and receive input on their needs.

Suggest improvements to product workflow.

Nero Inc – Glendale, CA, 2009 to 2015

Software QA Engineer, 2014 – Sept 2015

Develop and maintain detailed test cases.

Worked in Scrum agile development environment.

Cross Platform testing.

Record and track bugs using Jira.

Use Fiddler for debugging.

Use Google Postman to test APIs

End to End, usability, regression testing.

Use Jira to manage and report bugs.

Work with developers to understand application functionality and workflow.

Junior QA, 2013 – 2014

Follow test cases.

Report bugs through Jira.

Update existing test cases.

Report test results to QA Manager.

Test application across multiple operating systems( Android, iOS, and Windows Phone)

Compatibility test on Windows XP, Vista, 7, 8, 10.

Technical Support, 2009 – 2013

Assist users with installation, downloads, and how-tos.

Worked in a contact center and help users through email, Instant Message, and phone support.

Troubleshoot user issues

Maintain a low drop call rate

Education

Associate Degree: Engineering Graphics and Design June 2017

East Los Angeles College - Monterey Park, CA

Skills

Xcode / emulator

Android Studio / emulator

GIT Commands

AWS API Gateway

Jira, Bamboo, Confluence

Fiddler

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