Customer Service Data Entry

************@*****.*** 713-***-****

Terri M Torres

Objective:

Seeking a position to utilize and enhance my skills and experience for professional growth. Highlight of Qualifications:

• Computer Literate- Microsoft office, Edible Software

• Customer Service

• Warehouse-Shipping & Receiving

• System Operator

• Data Entry Clerk

• Office Administrator

Employment:

Brothers Produce

04/2016-Present Houston, Texas

Customer Service Rep

Answering all incoming calls from customers to take produce orders to be delivered at appropriate date. Make pick-up slips and answer any questions. Receiving Clerk

Checking in all drivers, printing out labels, receiving in system, making notes of add-ons shorts, notes in bad quality report, and at the end of day send all reports via email. Farmer Brothers Coffee Com

08/2011-08/2015 Houston, Texas

2013-2015 System Operator in Packaging department ran the Jones lines. In Processing department was a Batch Roaster. Roasted coffee beans blends to be as whole, flavored, and/or grinded. Into put the temperature and moisture level into settings. Entered color and moisture in computer system. Drove forklift truck to gather pallets of beans that needed to be blended manually.

2012-2013 Packaging Operator ran multiple machine lines with or without production assistants. First case check with Q.C. lab. Changed film and filter rolls, called for coffee, and checked weigh. Put in down time on process monitor. 2011-2012 Production Assistant helped operators check for leakers in packages and onto conveyor to be palletized. Stacked boxes onto pallets wrapped. Foley’s

1998-1999 Houston, TX

Data Entry Clerk/Warehouse worker

Data entry 10 key gathered information from worksheets entered them onto computer for making barcodes. Also shipping, receiving, packer, puller, electric scanner, and inventory control. Education:

Stephen F. Austin High Diploma Houston, Texas

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