Summary

Results oriented business professional with 15+ years in the fastener, healthcare, manufacturing, and education industries. Proven ability to provide top level customer service, manage projects and human capital. Demonstrated skills in designing, developing, testing, documenting, and validating large-scale development projects. Managed multiple projects for site-wide as well as departmental use. Projects vary from simple to complex. Customer Service attitude with communication and teamwork skills that deliver positive working relationships.

Technical Summary

T-SQL C# ReportBuilder3 Power BI SSRS SSIS

MS Excel 2010 MS Word 2010 Visual Studio 2010

Expert knowledge of Lotus Notes database development techniques and Lotus Script.

Lotus Enterprise Integrator

Epicor – Prophet 21 Business Rule/DynaChange Development

Professional Experience

Winzer Corporation – January 2006 to August 2018

Programmer/Analyst

Design and develop Winzer’s ERP (Prophet 21) using C# and T-SQL (tables, procedures, function, views and triggers), SSIS. Build reports using SSRS, ReportBuilder3, and Power BI.

Provide 1st/2nd/3rd level phone/TeamViewer/Webex support to fastener franchises.

Maintain 500,000 item, fastener ordering system with CRM, Purchase History, and 100 third party vendor catalogs.

Support Lotus Enterprise Integrator (LEI) activities between Lotus Notes, AS-400, and SQL web based applications.

Irving Independent School District – 2004 to 2006

Campus Technician

Provided campus wide support for all technology. 250 Dell desktop PCs, 40 Dell Laptops, 20 Sony/Toshiba ceiling mounted projectors, 40 Lexmark 1875 printers.

Abbott Laboratories – 1988 to 2004

Programmer/Analyst – 1998 to 2004

Resolved Federal Drug Administration quality compliance issues by repairing a deficient quality system, ensuring Federal Drug Administration approval of the site PC/CAPA application.

Directed, designed, documented, and developed a facilities online request system for site wide usage. Eliminated duplicate work, provided automation and reduced approval time by 90%.

Education

Bachelor of Science in Business, Data Processing, Emporia State University, Emporia, Kansas 1986