SAIDUR RAHMAN

** ******** ****. **********. *** Jersey. 08536

Contact: 732-***-****. ac61vb@r.postjobfree.com

Proactive and self-directed Quality Analyst/Business Analyst with comprehensive 20+ years of experience in major technology solutions in Telecommunication with expertise in Data analysis both in Waterfall and Agile methodology along with onsite/offshore team management, hands-on E2E System and Integration testing.

HIGHLIGHTS:

Elicit requirements using interviews, document analysis, requirements workshops, competitive product analysis, business process descriptions, storyboards, creation of Wire-frames, surveys, task and workflow analysis.

Effectively communicate to the business customers and the technical team after analyzing existing anomalies in the current systems/process and recommends solutions.

Responsible for all aspect of QA (Test plan, test case, test execution, project planning)

Collaborated with cross-functional teams such as Developers, SMEs, QA team members and Business stakeholders.

Liaison between business and technical teams to articulate needs, issues and concerns

Solid cognition in creating business requirements from cross-organizational stakeholders to document project scope and functional needs, crafting User Stories, devising test plan and assembling training materials

Excellent interpersonal and communication skills, technically competent and detail-oriented with problem solving skills and ability to work independently.

Data Analysis/ Data Manipulation /Data Validation /Data mapping /Data Dictionary /Data Integration.

Coordinated end-to-end testing with users to ensure accurate data flow and make sure test scripts were traceable to the requirements.

Responsible for Smoke (Sanity) Testing, Functionality Testing, Ad Hoc Testing, Regression Testing and End-to-End System testing using SOUP-UI API and Selenium.

SUMMARY

•Expert in preparing Test Strategy, Test Cases and its execution and the entire systems testing through various ETL tools, like, Informatica, DataStage, Ab-Initio etc. in addition to UAT (User Acceptance Test) and Production support.

•Adept at preparing of Test Strategy, Test Cases, UAT support and test execution of ETL tools, like, Informatica, DataStage, Ab-Initio and BI Reporting applications, like, Business Objects, Cognos.

•Forecast and tracked test schedule, test lab environment configuration and Test execution.

•Test the whole application in a staging area which mimicked the production

•Organize and facilitate Agile and Scrum meetings that include Sprint Planning and Review, daily stand-ups with a team of business representatives, software developers, and testing team-member to create snapshots of project velocity.

•Update Test drive Client tool, QC and Metrics report.

•Test both primary application and Web base application

•Compare the Real time process flow between primary application and Web based application

•Generate business requirements through interviews, prepare Business case and Business Requirement Document (BRD) with the interaction of User Interface (UI) and User Experience (UX). Facilitates JAD sessions with System Architect, SMEs, Business stakeholders, Developers and QA team members to generate comprehensive requirement documents.

•Organize and facilitate Agile and Scrum meetings that include Sprint Planning and Review, daily stand-ups with a team of business representatives, software developers, and testing team-member to create snapshots of project velocity.

•Analyzed software anomalies, provide clear and concise defect reports and follow defect tracking practices based on internal QA standards and processes and circulates among all the Project members and higher management.

Technical Skills

Applications:

MS Visio, Excel, Power Point, Guidewire, SQL, TOAD, Rational Requisite Pro.

Databases:

MS SQL Server, ORACLE 11g, DB2, SYBASE, MS Access

Data warehouse ETL Tools:

Informatica, DataStage, Ab-Initio

Business Intelligence Tools:

Business Objects, QlikView, Tableau, MicroStrategy, Cognos 9.5 and

Languages Acquainted:

PL/SQL, XML, Java, ASP.NET, .Net Framework, C/C++, HTML, UNIX Shell

Error Tracking Systems:

JIRA, Rally, HP Quality Center, Team Track, Rational Quality Manager, Clear Quest

AutomationTesting Tools:

SOAP-UI API, Selenium, Load Runner, WinRunner, Test Director, QTP

Professional Experience

September 2014 to June 2018

Sr Quality Analyst for End to End Test

eStrategy

AT&T (IBM Employee)

Organized Scrum of scrums to scale the daily stand-up meeting with multiple teams to support various agile teams in collaborating and coordinating their activities with other teams

Responsible for creating Test Plan, Test Cases, Traceability Matrix for the existing Business/Functional requirement docs.

Perform ST/JST/UAT and support end-to-end testing.

Executed and wrote SQL statements to make sure the successful transaction of data from front-end to back-end database.

Created and delivered daily QA performance and defect reports to Senior Project Management.

Inventory data creation for IST/UAT/ETE test teams. Using FMO/PMO/HALO flow to create quality data for test teams to execute change orders.

Verify the sanity of inventory to make sure it is built according to the data requested by user and they are able to perform their testing.

Developed detailed documentation, including test plans, test scripts, test summary report and traceability matrices and UAT Test Plan pertaining to the execution of testing methodologies.

Responsible for Smoke (Sanity) Testing, Functionality Testing, Ad Hoc Testing, Regression Testing and End-to-End System testing using SOUP-UI API and Selenium.

September 2012 to August 2014

Quality Assurance Analyst for End to End Test

GAMS and EBM Projects

AT&T ( IBM Employee)

Application flow tested Cloud/eSign/ABSCON/ICT/ADOPT/ROME/GCP/EFMS/GIOM/USRP/ASOC/ICORE/INSTAR/BP3/BGW/EUAM/CADM

Extensive End to End testing between Applications for Contracting, Ordering and Billing.

Service Deliver to Service Assurance.

Perform ST/JST/UAT and support end-to-end testing

Update Test drive Client tool, QC and Metrics report

Test both primary application and Web base application

Compare the Real time process flow between primary application and Web based application

Wrote Test Plan and Test Cases and execute them

Perform Pre-production test and resolve issues

Performed data mapping among various source systems, transformation of data to meet internal system requirements.

Developed complex SQL queries for querying data against different databases for data verification process.

Jan 2010 to August 2012

QA Lead /UAT Support coordinator

USRP/FR/ATM

AT&T Middletown, NJ (IBM Contractor)

•Coordinate with IBM RDC team to give them all kinds of support as SME.

Test Interface like OCS-SS/ICORE/INSTAR/POCITS/QUIPP/DSM/

•BPP/EFMS/ASOC/AVW/MIG/DBOR to make sure Automation flow through.

•Responsible for all aspect of QA (Test plan, test case, test execution, project planning)

•Perform Sanity testing once the code was received

•Forecast and tracked test schedule, test lab environment configuration and Test execution.

•Test the whole application in a staging area which mimicked the production

•Generated Test Plan, Test Scripts, Test Summary Report, Traceability Matrix as per the Customer Requirement document and thoroughly testing of the application in terms of functional, Load testing, Performance and Stress testing.

•Collaboratively exercised with developments team to ensure data specifications are understood, followed and supported.

•Quality Assurance and User Acceptance Testing (UAT) during design and implementation of major enhancements.

•Responsible for testing within the Quality Assurance testing cycle: Smoke (Sanity) Testing, Functionality Testing, Ad Hoc Testing, Regression Testing and End-to-End System testing on software applications.

Jan 2009 to Jun 2009

System Tester

PMOSS (Performance Management Operational Support Systems)

BLS Merger: Bell South/Cingular Merger ( CNMS)

•Write Test Plan and Test Cases based on the Base line requirement and Design document

•Reviewed the Test Plan & Test Cases with the Systems Engineer and Developer to baseline

•Upload the Test Plan & Test Cases in P8, IFP, Quality Center & Share Drive

•Execute Test Cases and update QC accordingly

•Creating MRs and follow up by attending MR review board meeting with release coordinator and developers.

•Conduct UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.

•Responsible for creating Test Plan, Test Cases, Traceability Matrix for the existing Business/Functional requirement docs.

•Ensuring that software faults are identified and documented and ensure interaction with development team so that testing issues are isolated and resolved.

•Full accountability to define, execute, and manage system and User Acceptance Testing (UAT) during the design of major enhancements into web-based applications and redesign of legacy application to web-based technologies.

•Responsible for creating Use Case, User Stories and professionally maintaining Sprint Backlog in an Agile environment.

•Collaboratively exercising with the development team to ensure data specifications are understood and followed, supporting Quality Assurance and User Acceptance Testing (UAT) during design and implementation of major enhancements.

July 2009 to December 2009

PEC( U-Verse)

System Tester

AT&T Middletown . NJ (IBM Contractor)

HNCE VQA & PM Tooling – IPTV, AMS SC, SAM Alcatel, ERICSSON,)

IneoQuest (IQ) Data Collection Project)

•Write Test Plan and Test Cases based on the Base line requirement and Design document

•Reviewed the Test Plan & Test Cases with the Systems Engineer and Developer to baseline

•Upload the Test Plan & Test Cases in P8, IFP, Quality Center & Share Drive

•Install new Build in ST Pod’s HLC and LLC

•Coordinate with developers and SIL Lab to get Clients Feed in ST environment

•Worked closely with upstream and downstream application testers to Provide and Retrieve data feed.

•Execute Test Cases and update QC accordingly

•Creating MRs and follow up by attending MR review board meeting with release coordinator and developer

•Supported End-to-End (Pair wise) testing with CTI/DDB/DSC/RTPSM/CE/CPM/GFP/RUBY where PEC is the Collector in the middle and generates the Alerts.

•Sanity Test in Production environment during Deployment day.

Jan 2008 to Dec 2008

GCP Business Analyst

AT&T Middletown, NJ (IBM Contractor)

•Wrote Software Functional requirement for AT&T and Bell South Merger project, worked with USER, Tier1 SE, worked developers and tester to baseline my requirement and follow through.

•Wrote Business Requirement document for AT&T and SBC Merger projects. Attended JAD session and wrote BRD .

Formulated Data Dictionary from the existing SQL Script through the process of reverse engineering, managing integration with existing systems, including Data mapping, data feed analysis and data schema changes.

•Performed data mapping among various source systems, transformation of data to meet internal system requirements.

•Developed complex SQL queries for querying data against different databases for data verification process.

•Engaged with developers to ensure data specifications are understood and followed and supporting quality assurance and user acceptance testing.

•Analyzed the data, understood the data, standardized the data and documented the lineage of data across the Enterprise.

•Ensuring that software faults are identified and documented and ensure interaction with development team so that testing issues are isolated and resolved.

•Full accountability to define, execute, and manage system and User Acceptance Testing (UAT) during the design of major enhancements into web-based applications and redesign of legacy application to web-based technologies.

July 2007 to Dec 2007

Data Modular, Data Staging

GCP (Global Computing Platform)

EDM (Enterprise Data Management)

AT&T Middletown, NJ ( IBM Contractor)

•LDM/PDM work for DPPCO 2007 Short-term Infrastructure Project

•Systems Engineering for DPPCO related project requirement for Mailing Process.

•IT/ST for PCGlobe/DBOR Pricing I/F EGLOBES REPLACEMENT project.

•Analyzed the data, understood the data, standardized the data and documented the lineage of data across the Enterprise.

•Analyze the data, understood the data, standardized the data and documented the lineage of data across the Enterprise.

•Perform data mapping among various source systems, transformation of data to meet internal system requirements

Nov 2006 – July 2007

Systems Test Lead / UAT Support /Production Support

DBOR ( Database of Record)

AT&T, Middletown, NJ (IBM Contractor)

•Perform ST/JST/UAT and support end-to-end testing

•Update Test drive Client tool, QC and Metrics report

•Test both primary application and Web base application

•Compare the Real time process flow between primary application and Web based application

•Wrote Test Plan and Test Cases and execute them

•Perform Pre-production test and resolve issues

•Worked on AGR,VPN, Ethernet and service delivery

•Worked on MOBILTY testing services

•Worked on DBOR/AOTS end-to-end testing

Oct 1997 – Oct 2006

System Tester / Business Analyst /Production Support coordinator

USRP/FR/ATM

AT&T Middletown, NJ ( AT&T Employee)

•Tested Primary application AOW move to USRP to GIOM

•Worked as SME to help set up UAT data prep for UAT user for 5 years

•Wrote process documents for UAT/JST team to help them set up data in all related systems to mimic production

•Worked as Production Support Lead to train new members and also present daily and weekly production ticket status to upper management in project meetings

•Worked with the USRP/GIOM Production Support team to resolve production issues and tickets.

•Updated weekly project meeting with viewgraph the number of Production Ticket closed and pending.

•Trained new team members in production support, to understand the flow through and how to resolve issues and who to contact in Developer and Systems Engineering team.

•Tested Interface like OCS-SS/ICORE/INSTAR/POCITS/QUIPP/DSM/

•BPP/EFMS/ASOC/AVW/MIG/DBOR to make sure Automation flow through.

•Responsible for all aspect of QA (Test plan, test case, test execution, project planning)

•Performed Sanity testing once the code was received

•Forecasted and tracked test schedule, test lab environment configuration and Test execution.

•Tested the whole application in a staging area which mimicked the production.

•Configure test environment including SUN/PC hardware, UNIX/NT software

•Set up a new regression test set out of the old one in the Test Director database.

•Creating MRs and follow up by attending MR review board meeting with release coordinator and developer.

•Trained User on new release features and helped them get the correct test environment for UCT/UAT. And Sanity testing.

•Trained new team member for End-to-End testing.

•Formulated Data Dictionary from the existing SQL Script through the process of reverse engineering, managing integration with existing systems, including Data mapping, data feed analysis and data schema changes.

•Performed data mapping among various source systems, transformation of data to meet internal system requirements.

•Developed complex SQL queries for querying data against different databases for data verification process.

•Engaged with developers to ensure data specifications are understood and followed and supporting quality assurance and user acceptance testing.

•Analyzed the data, understood the data, standardized the data and documented the lineage of data across the Enterprise.

•Generated Test Plan, Test Scripts, Test Summary Report, Traceability Matrix as per the Customer Requirement document and thoroughly testing of the application in terms of functional, Load testing, Performance and Stress testing.

•Collaboratively exercised with developments team to ensure data specifications are understood, followed and supported.

•Quality Assurance and User Acceptance Testing (UAT) during design and implementation of major enhancements.

•Responsible for testing within the Quality Assurance testing cycle: Smoke (Sanity) Testing, Functionality Testing, Ad Hoc Testing, Regression Testing and End-to-End System testing on software applications.

•Performed all levels of Data Warehousing testing within an ETL Architecture/process: extraction and conversion of data from external sources and transformation of data to meet internal system requirements, and loading into EDW.

•Involved in defining source to target data mappings, matching of Custom to Standard field elements and data definitions.

•Used Load Testing software, Load Runner to Load testing, Performance and Stress testing.

Education:

Master’s Degree in Statistics 1993

University of Rajshahi, Bangladesh

Status: US Citizen

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