Manager Customer Service

PHILLIP HENRY WARD

*** ***** ****

Brandon, MS **213

Home phone: 601-***-****

Cell phone: 601-***-****

***********@*****.***

OBJECTIVE

To acquire gainful employment with your company for both future personal advancement and advancement of the company. I will be an asset to my coworkers as well as the company. Skills

Multi-skilled/team-oriented professional with advanced organization, analytical, and communication skills. Professional image and confident communicator offering high caliber customer service and management skills.

Employment History

Receiving Clerk/Maintenance, May 2018 – Present McClain Lodge – 314 Clark Creek Road Brandon, MS 39047 601-***-****

Unload inventory from trucks and distribute said inventory to appropriate departments. Also responsible for general maintenance.

Maintenance Technician, April 2009 – January- 2015 Levi Strauss – 501 Denim Way Canton, MS 39046 601-***-****

Executed preventive maintenance, general repair and troubleshooting throughout the plant. I was also a certified forklift driver.

Shift Supervisor, June- 2004 – January-2009 Modine Manufacturing – Ridgeway Drive Jackson, MS 39213

In charge of quality, production, safety and inventory in conjunction with employee supervision.

Section Manager, October – 2002 – March – 2004 Nissan – 300 Nissan Parkway Canton, MS 39046 601-***-****

Supervised 150 employees. In charge of inventory and Production Quality 1 Program for the plant. I was also part of the start up team and assisted with the training of team members. I helped implement safety one program for the entire plant. Shipping Manager, March - 1999 – May -2002 BCR Foods (now Koch Foods Inc) -921 S Main Street, Forest, MS 39074 601-***-****

Responsible for all shipping, receiving, and flash freezing. Managed three (3) supervisors and 45 employees.

Shift Supervisor, February - 1998 – March - 1999 Tyson Foods – 3865 MS-35 Carthage, MS 39051 601-***-****

Supervised shipping processes and procedures, as well as supervised 12 forklift operators, and production pickers. Managed production of quality and safety, food sanitation to include inventory controls.

Trainee Level II, August - 1993 – February - 1998 Sanderson Farms – 2535 Sanderson Dr. Laurel, MS 39440 601-***-****

Worked at several plant locations trouble shooting and problem-solving production processes i.e. Food Shift Supervisor College Station, TX, Debone Superintendent in Laurel MS, Shift Supervisor in McComb, MS, and Shipping Supervisor Flowood, MS. EDUCATION

Graduated Hinds Community College – 1984

Associates Degree in Business Management

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